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Operations Manager Lower Saxony (m/f/d)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Germany

Offer summary

Qualifications:

Significant leadership experience in clinic management, Experience in healthcare is a plus, Strong organizational and process management skills, High emotional intelligence and empathy, Fluent in German and proficient in English.

Key responsabilities:

  • Lead commercial operations of eye clinics
  • Monitor performance metrics for improvement
  • Develop regional strategic plans with key stakeholders
  • Identify business growth opportunities in region
  • Manage financial performance and budgeting aspects
Sanoptis logo
Sanoptis https://www.sanoptis.com
501 - 1000 Employees
About Sanoptis
Sanoptis is a leading network of modern ophthalmology clinics across Europe, with over 300 locations. We are committed to providing the highest standard of ophthalmological care for our patients. Our dedication to excellence, innovation, and collaborative partnerships with doctors has positioned us as industry leaders. Our vision at Sanoptis is to ensure that everyone has access to the best ophthalmological care, enhancing their well-being and quality of life through cutting-edge diagnostics and therapeutic solutions. Our success is driven by our highly skilled professionals in ophthalmology and healthcare management. We foster an environment that values expertise, creativity, and dedication, empowering our employees to drive our company ahead. As we continuously push the boundaries of ophthalmological care, we actively seek exceptional talent and individuals who can contribute their expertise to our mission. We are committed to nurturing the next generation of doctors and developing medical talent within our clinics, offering a comprehensive range of ophthalmology treatments. Join our dynamic team at Sanoptis and help us shape the future of ophthalmology, transforming lives along the way.
See more Sanoptis offers

Job description

Intro
Welcome to Sanoptis - a leading network of modern eye clinics and ophthalmology practices with over 400 locations throughout Europe. Our vision is to improve the well-being and quality of life through first-class ophthalmologic treatment across the board. Our innovative decentralized model enables our partner locations to operate independently in order to focus on the individual needs of their patients. At the same time, they are part of a larger network with strong partners, which gives them synergy effects, state-of-the-art technology and many other benefits.  

To support our rapid growth, we are looking for a driven Operations Manager Lower Saxony (m/f/d), who will play a pivotal role in leading and optimizing the commercial operations of multiple eye clinics in Lower Saxony. Your responsibilities will encompass strategic oversight, performance management, team leadership, and collaboration with cross-functional teams. Your commitment to excellence will contribute to achieving business targets, enhancing patient satisfaction, and fostering the growth of Sanoptis' presence in the region. 
 
If you have an entrepreneurial mindset, a hands-on mentality, the ability to turn ideas into action and are enthusiastic about healthcare, especially ophthalmology, we look forward to getting to know you. 
 
The Region Lower Saxony 
Our Region Lower Saxony consists of major eye clinic groups in Braunschweig, Bremerhaven, Celle, Cuxhaven, Hanover and Lübeck, operating as a forward-thinking, rapidly growing network, renowned for delivering exceptional medical diagnostics and cutting-edge surgical eye treatments across >30 locations. Within the region, we proudly boast a team of ca. 500 dedicated medical and administrative professionals, all united in our unwavering dedication to providing best-in-class patient care daily. Leveraging our team's extensive expertise gained from conducting over 28.000 annual eye surgeries and utilizing state-of-the-art medical technology, each of our locations is customized to the unique requirements of our patients. 
 
Reports and Organization Structure 
Direct reporting line to the Regional Director. Close collaboration with clinic's head physicians. 
 
Location 
This is a remote position with weekly travel to locations across Lower Saxony. 
Your mission
  • Lead the commercial operations of multiple eye clinics within the assigned region, ensuring strict adherence to Sanoptis' policies, procedures, and quality standards.
  • Monitor and analyze operational performance metrics, patient satisfaction levels, and financial indicators to identify opportunities for continuous improvement and achieve business objectives.
  • Define performance objectives, offer support, conduct performance evaluations, and cultivate a positive work environment that promotes effective communication and collaboration.
  • Collaborate closely with the Regional Director and local medical professionals to formulate regional strategic plans in alignment with Sanoptis' overarching goals. Translate strategic objectives into actionable initiatives for individual clinics, consistently assessing progress and making necessary adaptations.
  • Identify and capitalize on business growth opportunities within the region, including the establishment of local add-on practices.
  • Develop and execute effective marketing and promotional strategies to amplify patient volume and expand market share, working in close coordination with the marketing team.
  • Monitor the financial performance of clinics, encompassing revenue, expenses, and profitability. Collaborate with Finance and Accounting teams to develop and manage budgets, financial forecasts, and cost-control measures.
  • Foster and maintain strong relationships with local medical practitioners, facilitating their career progression and identifying opportunities for professional success.
  • Provide regular comprehensive reports and updates to the Regional Director and Head of Country, offering insights into clinic performance, notable achievements, challenges, and actionable recommendations.
Why us?
  • Competitive Compensation: A highly competitive salary package complemented by an annual performance-based bonus tied to individual and company performance goals.
  • Autonomy and Creative Freedom: The opportunity to work independently and contribute comprehensively with innovative ideas thanks to flat hierarchies and short decision-making processes, thereby strengthening our organization.
  • Professional Development: Take advantage of opportunities for continuous learning and growth through training, online academies, workshops, and industry conferences.
  • Mental Health Support: Access to psychologists and mental health programs to promote a healthy work-life balance.
  • Physical Well-being: A subsidized membership at Wellpass Fitness Center, prioritizing your physical health.
  • Inclusive Culture: Join a talented and diverse team with a warm office culture and team events.
Your profile
  • Substantial relevant work experience in demanding environments such as leadership roles in clinic/MVZ management, corporate development, strategy consulting or similar positions.
  • Experience in the healthcare sector is advantageous but not essential.
  • Demonstrated capacity to excel in a dynamic environment, with the ability to produce and communicate business and financial analyses at an executive level.
  • High emotional intelligence, empathy, and a knack for fostering positive relationships.
  • Strong organizational and process management skills.
  • An entrepreneurial thinker and self-starter with the ability to assume significant responsibilities and drive independent problem-solving.
  • Proven track record in stakeholder management, including the ability to influence without formal authority and secure a significant role in decision-making.
  • Exceptional judgment, discretion, and the ability to manage confidentiality effectively.
  • Intellectual curiosity, meticulous attention to detail, and a fervent passion for innovative problem-solving.
  • A collaborative team player with an exemplary work ethic who leads by example.
  • Native German-speaking skill (or similar level) are a must in combination with a good command of English.
Equal Opportunities
This presents a unique opportunity to accelerate your career in a fast-growing sector of the future. At Sanoptis, we prioritize raw talent, passion, and the right attitude over specific experience. Our evaluation of candidates is based on these qualities, independently of their gender, sex, sexual orientation, skin color, ethnicity, religion, or belief. If this exciting opportunity resonates with you, we encourage you to apply, even if your profile doesn't meet all the requirements. Join us in shaping the future of ophthalmological care and making a meaningful impact on people's lives. 
Contact
Please send us your application only online via our form. If you have any further questions, you can always reach out to recruiting@sanoptis.com, our Talent Acquisition Team will kindly assist you. 
Apply for this job
About us
With over 400 locations across Europe, Sanoptis is a strong network for modern eye clinics and ophthalmology practices. Thanks to excellence, innovation and cooperative collaboration with our doctors, we are now a leader in the industry. For you, a partnership with Sanoptis means retaining your own entrepreneurial freedom while benefiting from the advantages of our network, such as growth financing, know-how transfer and synergy effects. Our vision is to improve people's well-being and quality of life across the board through first-class ophthalmological treatment.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

LinguisticsManagement ConsultingCorporate DevelopmentStakeholder ManagementFinancial AnalysisMarketing StrategiesProcess ManagementPerformance ManagementHealthcare Industry Knowledge

Other Skills

  • Organizational Skills
  • Problem Solving
  • Strategic Planning
  • Client Confidentiality
  • Analytical Thinking
  • Emotional Intelligence
  • Team Leadership
  • Collaboration
  • Strong Work Ethic
  • Verbal Communication Skills
  • Detail Oriented
  • Entrepreneurship
  • Leadership
  • Creative Problem Solving
Are you interested?

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