This is a remote position.
Position: Inside Sales Representative
Reports To: Sales Manager
Schedule: Monday to Friday, 9am to 5pm Eastern with a 30-minute paid break
Responsibilities:
Inside Sales Representatives’ main responsibility is to call potential new customers to sell our 2025/2026 Student
Planners. Educate customers on the product assortment and option. Provide quotes to prospective customers and follow-
up as needed to help convert quotes to orders.
• Use our integrated calling system (Connect And Sell) to contact new prospects via phone call.
• Determine whether the school currently buys Student Planners or is interested in buying Student Planners.
• Determine who oversees the Student Planner purchase at the school you are calling.
• Determine if there is any interest in samples, quotes, or both.
• Build a good rapport with prospects and generate new customers through calling and follow-up.
• Update prospect info & status directly in Connect And Sell and HubSpot
• Participate in weekly team meetings with Sales Manager and other Employees
• Participate weekly in 1 on 1 meetings with Sales Manager
• Create quotes in our ordering system (OPS) and send them to customers
• Maintain KPI’s for building a sales pipeline such as:
o Calls Made
o Conversations
o Talk Time
o Meetings Scheduled
o Sample Requested
o Quotes Sent
o Orders Placed
• Cross Sell our Teacher Planning Products to both schools that order Student Planners and those who do not
KEY COMPETENCIES (Qualifications):
• Previous experience with inside sales and cold calling is a must!
• Excellent attention to detail and ability to multitask.
• Ability to work individually and as part of a team.
• Strong Communication and telephone skills.
• Strong organizational skills
• Ability to accurately record information in Connect And Sell and HubSpot
• Confident and articulate communicator via phone or email and possesses self-confidence to manage challenging
customers
• Strong English Speaker
• Ability to spend most of the day on outbound calling efforts
