Remote Solution Consultant | WFH

Job Overview

We are seeking a dynamic and forward-thinking Solution Consultant to join our team in a remote capacity. In this pivotal role, you will be instrumental in guiding our clients through the complexities of our innovative products and services, helping them effectively manage emerging threats and risks. As a reputable technology leader, we are committed to a customer-centric approach that prioritizes exceptional client experiences and empowers businesses to succeed.

Key Responsibilities

• Cultivate and nurture robust relationships with clients, consistently exceeding their expectations.
• Act as the subject matter expert on our advanced product offerings, articulating their value from both financial and operational standpoints.
• Engage directly with clients through on-site visits to present tailored solutions and share best practices.
• Deliver captivating virtual and in-person product demonstrations, showcasing how our solutions address unique customer challenges.
• Serve as a liaison between new clients and internal teams, facilitating effective communication and collaboration.
• Formulate and implement strategies to mitigate project risks, ensuring seamless project execution.
• Collaborate with internal stakeholders to stay informed of emerging technologies and fraud trends, adapting our solutions as necessary.
• Develop comprehensive product and technical documentation to ensure smooth transitions to project management and implementation teams.
  
  

Required Skills

• Profound understanding of fraud detection methodologies and tools, with a solid grasp of the payment and fraud landscape.
• Exceptional skills in discovery and requirements gathering to align with client needs.
• Outstanding communication and interpersonal abilities to foster relationships across all organizational levels, including Finance, Operations, and Project Management.
• Consultative approach with the flexibility to accommodate diverse use cases and tailor our offerings accordingly.
• Experience in creating analytical reports that provide valuable insights for decision-making.
• Familiarity with fraud prevention SaaS solutions is highly advantageous.
  
  

Qualifications

• A Bachelor's Degree is strongly preferred.
  
  

Career Growth Opportunities

This role offers significant opportunities for professional development, enabling you to expand your expertise while engaging with clients and enhancing your understanding of the technology and fraud prevention sectors.

Company Culture And Values

We pride ourselves on fostering a collaborative and supportive environment that champions knowledge sharing and team collaboration, ensuring that our clients' needs remain at the forefront of our initiatives.

Compensation And Benefits

The anticipated salary range for this position is \(97,000 to \)160,000, commensurate with experience and geographical location. Remote work flexibility is provided, with hybrid options available for candidates in the Chicago area.

We invite you to apply for this opportunity to play a crucial role in helping clients address contemporary challenges in fraud prevention while furthering your career with a reputable and innovative organization.

Employment Type: Full-Time