Remote Front Desk Administrative Assistant | WFH

Job Overview

Join our esteemed organization as a Front Desk Administrative Assistant, where you will be a pivotal member of our team, serving as the welcoming face and voice for our valued customers. This remote position offers you the opportunity to engage with clients both in person and over the phone, while performing essential administrative functions such as data entry, reporting, and payment processing within the thriving roofing sector.

Key Responsibilities

• Warmly greet and assist clients, customers, and visitors in a professional manner.
• Handle incoming phone calls, directing them to the appropriate departments.
• Manage incoming and outgoing correspondence, including mail and emails.
• Input and maintain accurate data across company databases and spreadsheets, ensuring the integrity of customer information and job orders.
• Assist in scheduling appointments, meetings, and service calls for roofing inspections or projects.
• Organize and maintain essential office documents and records.
• Provide support for general administrative tasks, including scanning, photocopying, and filing.
• Effectively communicate with customers and vendors regarding project inquiries and updates.
• Maintain a tidy and inviting reception area and office space at all times.
  
  

Required Skills

• Strong typing and data entry skills with meticulous attention to detail.
• Proficiency in Google Suite and QuickBooks.
• Excellent verbal and written communication abilities.
• Capability to multitask and effectively manage time in a high-pressure setting.
• A friendly and positive demeanor along with a robust customer service focus.
• Previous experience in the roofing or construction industry is advantageous but not a requirement.
  
  

Qualifications

• High School Diploma or GED is required.
• Demonstrated experience in a receptionist or administrative role is essential.
• Pre-employment drug screening is mandatory.
  
  

Career Growth Opportunities

This role provides an excellent foundation for career advancement within our organization. As you demonstrate your skills and excel in your responsibilities, you will have the opportunity to take on greater challenges and enhance your professional development.

Company Culture And Values

Our company prides itself on a collaborative and supportive work environment that prioritizes teamwork, customer service, and employee growth. We are committed to fostering a culture that values diversity and inclusion, offering a space where everyone can thrive and contribute to our collective success.

Compensation And Benefits

• Competitive hourly wage commensurate with experience.
• Health and dental insurance options.
• Paid time off and holiday benefits.
• Opportunities for career growth and advancement within the organization.
  
  

Employment Type: Full-Time