Job Overview
Join a dedicated team of professionals committed to empowering employers and employees throughout Hawaii. At our organization, people are at the core of our mission. We recognize the distinctive challenges faced in the Hawaiian business environment, including regulatory complexities and high operational costs. Our focus lies in nurturing both our clients and team members with a genuine dedication to service and growth.
As the largest HR partner in Hawaii, we proudly serve over 3,000 employers and 50,000 employees by delivering expert HR consulting, training, benefits administration, payroll solutions, risk management, and much more. Our objective is to enable organizations to confidently hire, manage, and expand their teams. With a strong presence in Hawaii and recognition as a Best Place to Work for over 18 years, we invite you to become a part of our resilient and diverse team, making a meaningful impact together.
Key Responsibilities
We are searching for a Migration Consultant to enhance our high-performing team by leading efficient software migrations for our clients. In this pivotal role, you will guide clients through their software transitions, offering expert support and ensuring a seamless handover to our service team.
Your Primary Responsibilities Will Include
- Implementing project timelines, addressing technical issues, managing escalations, and conducting training on new platforms.
- Collaborating with stakeholders to ensure that their requirements are fulfilled with accuracy and efficiency.
- Bringing enthusiasm for customer service, proficient project management abilities, and a talent for cultivating lasting relationships to foster client satisfaction and operational success.
Required Skills
To excel in this position, candidates must possess:
- Proven experience leading customer-facing projects, specifically software migrations or implementations for small to mid-sized entrepreneurial businesses.
- Strong skills in building business-to-business relationships, with a focus on Customer Success or Sales. Experience working directly with executive leaders is advantageous.
- A background in customer service within a dynamic, professional environment, emphasizing meticulous attention to detail.
- Familiarity with HR, payroll, benefits, and general business administration.
- Proficiency in PEO or HCM technology, with preference given to experience in PrismHR or iSolved.
- Competency in Excel, Word, and Google Applications.
- The capability to swiftly learn new systems and platforms, along with skills in configuration, training, and support across multiple systems.
Qualifications
Candidates should have:
- Experience leading customer-facing projects, particularly within small to mid-sized entrepreneurial settings.
Career Growth Opportunities
We Prioritize The Development Of Our Team Members Through
- Leadership development programs, mentoring opportunities, and clear pathways for career advancement.
Company Culture and Values
Our culture is rooted in purpose and passion. When you join our team, you will work alongside individuals who are deeply committed to making a difference for our clients and our community. We value integrity, collaboration, and a continuous improvement mindset.
Networking and Professional Opportunities
Working with us offers numerous opportunities to network and collaborate, facilitating skill development and professional growth.
Compensation And Benefits
We believe in recognizing and rewarding your contributions. This role offers a competitive salary range of \(70,000 - \)85,000, depending on experience and qualifications, along with a comprehensive benefits package.
If you are ready to join a team that is making a lasting impact in Hawaii and beyond, we would love to connect with you!
Employment Type: Full-Time
