Senior Product Designer

Are you looking to make an impact and be part of something special, like shaping the future of healthcare? Are you excited by the challenge of designing complex booking, payment, and clinical workflows? Do you have a keen eye for creating beautiful, accessible, and user-friendly interfaces? 

We’re looking for a Senior Product Designer who can not only design intuitive solutions but also build strong relationships with users through research and on-site visits. You will be deeply involved in understanding the real problems users face and translating them into exceptional product experiences. 

If that sounds like you, keep reading!  

At Semble, we are on a mission to enable health professionals to amplify their impact. We improve the way healthcare is delivered to millions of people by providing doctors and their teams with powerful, innovative, intuitive, and secure software. Our cloud-based clinical system is already used by thousands of clinicians, making their lives easier and saving them money, while structuring their health data to help research.   

We are a passionate and driven team, proud to unite under strong cultural drivers: 

- Impact - We do work that matters. 
- Collaboration – We are in it together. 
- Human touch – We care deeply. 

While we prefer London-based candidates for easier client site visits, this role can be hybrid within the UK, with regular travel to our London office. Unfortunately, we are unable to consider candidates outside these locations at this stage. 

What you will be doing 

Our customers use Semble all day, every day, so it’s essential for us to craft a user experience that makes their day-to-day tasks effortless. As an established market leader, we place a strong focus on making our product stand out from the rest. 

 
At Semble, we champion user-centred design practices, ensuring they are embedded in every stage of the design and delivery process. To create the most effective solutions, you’ll be expected to build strong relationships with users through research programs and occasional on-site visits. You will have the opportunity to engage directly with customers and observe their challenges firsthand, turning these insights into actionable solutions. 

Day to day, you’ll be leading the design process for the operational experience, primarily working on areas such as automation workflows, bookings and payments. You’ll be embedded within multi-disciplinary teams (software engineering, product management, testing, delivery), where you’ll work together to create beautiful, user-friendly, and accessible workflows. 

What we are looking for 

We’re looking for a talented Senior Product Designer who thrives in a fast-paced, collaborative environment and can help shape our platform. You’ll work alongside a design team of 2 (Head of Design and Product Designer) and take ownership of 2 teams. We’re small, but efficient, so we need a self-starter who is motivated and highly organised. 

• 4+ years of experience as a Product Designer or UX Designer
• 2+ years designing for B2B SaaS, ideally in workflow automation, booking, invoicing, or clinical systems 
  

Key skills: 

• You enjoy understanding the real problems users are experiencing 
• You have a track record conducting observations and on-site visits, building strong user relationships
• You use service design principles to connect touchpoints seamlessly
• You have experience using service design principles to connect the dots between touchpoints 
• You turn insights into compelling narratives
• You align teams toward common goals
• You thrive with the freedom to shape your own processes
• Your portfolio showcases beautiful, accessible, user-friendly interfaces
• You have collaborated with engineers to deliver features for mobile and desktop 
  

Competencies: 

• You naturally think about the big picture
• You have a background in User Experience
• You are an expert in Figma  
• You have worked with design systems 

Nice to have: 

• You speak French fluently
• Clinical experience or background 

What you’ll get in return 

• The great feeling coming with knowing you do something that matters: shaping the future of healthcare!
• £60-70k package (based on your experience and the value you can bring) 
• Autonomy and ownership – we’ll set the vision and share the context, then we trust you to run with things – that’s the reason we hire you!
• 36 days off: 25 holidays +bank holidays +3 extra days (birthday and ‘feel good’ days) - that we will expect you to actually take so you can recharge and rest.
• Company Equity - We appreciate and recognise all of our employees’ contributions, so everyone is eligible for Semble share options!
• Private Health Insurance – covering physical and mental health, as well as dental and optical!
• Hybrid and flexible work environment – work from anywhere in the UK, with also some flexibility to work across Europe. You decide how much or how little you go to the office.
• Get the tech you need - You will get the latest MacBook and take your pick across a wide range of equipment to set up your home office ergonomically.
• Work alongside an inspiring team – our two founders have started Semble after a successful startup exit, and your future colleagues are all knowledgeable and innovators in their field.
• Fantastic office space in Central London, right outside Monument - with a roof terrace, weekly animations, loads of natural light, and cute doggies!
• The usual free bits coming with nice offices (barista coffee, tea, fruits, happy hours and activities...). 

We welcome applications from people of all backgrounds and all walks of life, including any typically underrepresented groups in the technology industry. We also encourage applications from disabled and neurodiverse candidates, so if there are any adjustments we can make to support you throughout the recruitment process, please do let us know. 

Compensation£60,000-£70,000