IT Business Relationships Manager

Toast is recruiting on behalf of this company, a leader in modular building and workforce housing solutions, as well as business-to-business travel management. They are seeking a dynamic Manager, IT Business Relationships to join their Corporate IT Projects department. This position offers an opportunity to shape the alignment between IT and business strategies, ensuring that IT investments deliver maximum value while enabling business success.

In this role, you will serve as a critical liaison between IT and the business, fostering strong relationships with internal and external customers. You will lead change management efforts and ensure the smooth integration of people, processes, and technology. You’ll also drive business analysis, manage projects, and assist with developing governance strategies that align with corporate objectives. The role demands excellent communication skills and the ability to translate business needs into effective IT solutions.

Key Responsibilities:

• Serve as the primary liaison across functional areas, reducing barriers between IT and business.
  
• Lead change management initiatives, focusing on preparing and reinforcing employee transitions during process changes.
  
• Provide strategic vision and innovation to improve business processes, governance, and IT alignment.
  
• Analyze, model, and measure business processes, providing recommendations for improvement.
  
• Oversee continuous operational support for business process enhancements.
  
• Manage data analytics within the organization’s process framework, supporting the company's success with actionable insights.
  
• Lead and manage training programs for business users on IT systems and processes.
  
• Deploy business applications and systems using structured project management methodologies, ensuring proper documentation and communication.
  
• Actively participate in strategic and budgetary planning, providing recommendations and implementing revised programs as needed.
  
• Escalate issues and identify opportunities in collaboration with the IT General Manager.
  

Requirements

Benefits

1. Application Review: Submit your application, including your resume and cover letter, through our online portal. Our team will carefully review your qualifications and experiences. We take pride in responding promptly, so if your application aligns with our current opportunities, you’ll hear back from us with next steps. Your journey with Toast begins here, and we’re excited to see what you bring to the table!
   
2. Vetting Call: If your application is successful, we’ll schedule a vetting call with a member of the Toast team. This 30-45 minute informal conversation is designed for us to get to know you better and assess your skills. Be prepared to discuss your past projects, the challenges you’ve tackled, and the impact you’ve made. This is your chance to shine and show us why you’re a great fit for the roles we offer.
   
3. Profile Creation: Once you’ve impressed us in the vetting call, we’ll create an unbiased profile that highlights your experience while minimizing common biases. Instead, we focus on your skills, industry experience, and the impact you’ve made. This way, your profile reflects your true potential and accomplishments.
   
4. Client Submission: After crafting your unbiased profile, we submit it to our trusted clients. We work closely with these clients to ensure they understand the value you bring. Throughout their interview process, we remain by your side, providing support and guidance. Our goal is to help you navigate the hiring process smoothly and confidently, ensuring you have the best chance to secure a role that fits your skills and aspirations.