PROGRAM SUPERVISOR - ADOPTION SERVICES

Description

Summary

Responsible for programming and development of the Lifelong Post Adoption Program and Infant Connections Program areas. The Program Supervisor is ultimately responsible for consistency, quality, and growth of all service areas.  The Program Supervisor will also provide supervision of appropriate staff within the indicated program service delivery areas and provide the appropriate level of oversight to ensure that the services provided are consistent with the mission, vision, and philosophy of CHS.

Primary Job Functions

Duties

• Program management, development, and implementation of Infant Connections Program, Lifelong Post Adoption and Contract Services
• Oversee delivery of lifelong post adoption services (preparing and providing legally permitted information to members of the adoption triad, case management, public relations and educational efforts for post adoption), ensuring that all services are provided competently, ethically, professionally, and within the spirit of Child Welfare League standards
• Provide input in the agency’s programmatic budgetary process and operate assigned programs/services within the approved budget
• Work in conjunction with the Marketing and Business Development teams to create and implement a comprehensive marketing plan for the service areas as well as facilitation of outreach presentations for Lifelong Post Adoption, Infant Connections and Contract Services
• Participate in public relations and advocacy efforts through professional contact with local media, civic organizations, volunteer groups, other agencies, and community leaders. Maintain awareness of national, state, and local welfare issues and policies
• Consult and coordinate with Placement/Birth Parent Specialists and their Program Supervisors for Infant Connections families
• Coordinate and facilitate adoption competent educational and parent training workshops for Infant Connections Program on a quarterly basis
• Coordinate monthly adoption competent support groups for Lifelong Post Adoption Program
• Responsible for facilitation of case management, support, and social work services for Infant Connections/Contract/Lifelong Adoption families
• Facilitate the placement process for Infant Connections families receiving a CHS infant
• Responsible onboarding training, monthly supervision and ongoing training needs of program staff
• Review and approve Preplacement Assessments, updates and addendums for services within program
• Serve on the CHS Service Review Committee and Client Rights Committee
• Responsible for timeliness and accuracy of monthly billing, data for monthly program reports, and program records/files within state standards

Supervisory Responsibilities

• Carries out supervisory responsibilities in accordance with the agency’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Supervise, motivate, evaluate, and counsel all staff under supervision area
• Program implementation according to all applicable agency licensing, and COA policies and procedures

Contribute to a positive, engaging work environment.

• Display sensitivity to the service population’s cultural and socioeconomic characteristics.
• Demonstrate the CHS Mission, Vision, and Values in the performance of all job duties.
• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training, and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures, and other obligations.
• Perform other duties related to department goals and projects as needed.

• Adhere to Social Work Codes of Ethics or to the Code of Ethics appropriate to the applicable licensure/credentialing and comply with professional standards of the Child Welfare League.

Qualifications

Job Qualifications

Competencies

Schedule Expectations

Will work a standard scheduled week, which may include weekends, and evenings. The ability to work flexible hours is required to meet business needs. If working remotely, will be required to be available by telephone and email during specified hours. Frequent travel required to conduct business-related activities.