Director, Machine Learning Engineer

Job Classification:

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.

As a Director, Machine Learning Engineer you will partner with Data Scientists, Data Engineers, Data Analysts and other professionals to implement machine learning models that will deliver stability, producibility, scalability and integration with other products and services. You will implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to deep technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.  

Here is what you can expect in a typical day:

• Operationalize ML software models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams; remove complex technical impediments  
• Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment
• Leverage cloud-based architectures and technologies to deliver optimized ML models at scale
• Construct optimized data pipelines to feed ML models
• Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code
• Bring a deep understanding of relevant and emerging technologies, give technical direction to team members and embed learning and innovation in the day-to-day  
• Work on significant and unique issues where analysis of situations or data requires an evaluation of intangible variables and may impact future concepts, products or technologies 
• Use programming languages including but not limited to Python, R, SQL,  Java or Scala, SQL

The Skills and expertise you bring:

• Bachelor of Computer Science or Engineering or experience in related fields
• Ability to lead independently with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization  
• Experience with agile development methodologies and Test-Driven Development (TDD)
• Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business
• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
• Excellent problem solving, communication and collaboration skills
• Experience in engineering and deploying Generative AI models, specifically focusing on Retrieval-Augmented Generation (RAG) systems and multi-agent workflows.  
• Strong software engineering foundation in developing and implementing state-of-the-art generative techniques and designing advanced algorithms that effectively address complex business use cases in production environments.  
• Consistently involves writing clean, tested code to build prototypes that demonstrate practical business solutions. 
• Experience with open-source technologies driving innovation and enabling rapid development, ensuring that we stay ahead of the curve in this fast-evolving GenAI field. 

Significant experience and/or deep expertise with several of the following:

• Software Engineering & System Design: Requirement analysis, coding, and testing, version control, microservices architecture, building RestFul APIs, Distributed computing, architecture patterns, general understanding of computer architecture, Object-oriented programming concepts
• Machine Learning and Deep Learning: Good understanding of: ML algorithms like linear regression, logistic regression, etc., supervised, unsupervised, and reinforcement learning, AI Frameworks like TensorFlow, PyTorch, scikit-learn etc.,  Neural network, NLP, computer vision, and predictive analytics
• Model Performance Management: model monitoring, model validation, bias detection, explainability, performance, drift, outliers etc.
• Model Deployment: Thorough Understanding of MDLC (Model Development Life Cycle), CI/CD/CT pipelines (using tools like Jenkins, CloudBees, Harness etc.), A/B testing. Pipeline frameworks like MLFlow, AWS SageMaker pipeline etc. model and data versioning
• Data Integration,  Transformation & Processing:  Transforming and mapping raw data to generate insights. Data wrangling through various tools. Understanding big data ecosystems, relational, NOSQL  and graph databases, unstructured and semi-structured data. Data processing on distributed systems with Spark/PySpark
• Statistics and Computing: Strong knowledge of: Linear Algebra, Probability and Statistics, Multivariate Calculus, Distributions like Poisson, Normal, Binomial etc.
• Programming Languages: Python, R, SQL,  Java or Scala, SQL

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
• Retirement plans:
• 401(k) plan with company match (up to 4%)
• Company-funded pension plan
• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

You’ll Love Working Here Because You Can

Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you.