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Customer Support Associate - Work from Home - Triad Area

extra holidays

Remote:

Full Remote

Contract:

Full time

Salary:

19 - 19K yearly

Experience:

Entry-level / graduate

Work from:

North Carolina (USA), United States

Offer summary

Qualifications:

High School Diploma or GED required, Great verbal and written communication skills, Working knowledge of Windows Operating Systems, Ability to adapt in a fast-changing environment, Must own a computer (no Chromebooks or MacBooks).

Key responsabilities:

Qualifying callers for programs and services
Handling outbound and inbound calls
Appointment scheduling and medical appointment setting
Providing product knowledge after training
Maintaining professionalism while communicating

Anomaly Squared Telecommunication Services SME https://www.anomalysquared.com/

201 - 500 Employees

See more Anomaly Squared offers

Job description

Contact Center Specialist At-Home

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!

Wage:

$10.00 per hour

Requirements

High School Diploma or GED is required
Great Verbal and Written Communication Skills
Working Knowledge of Windows Based Operating Systems including Google Chrome
Can Demonstrate Product Knowledge once Nesting Period is Complete
Ability to Adapt in a Fast-Changing Environment
Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook)
Webcam
Internet access
Must have a desk/workstation in a quiet workspace

Benefits

Employment BENEFITS:

Remote work.

Remote training.

For Full-time employees ONLY:

Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected.

401(k) after 90-day probationary period if elected.

PTO after 6 months of employment.

NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open.

Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.