61-90 day Commercial Collector – Non-Accrual Prevention (100% Remote)

We want to make sure you are aware of something really important. Unfortunately, there are some employment scams out there that you need to watch out for. Keep reading to make sure you stay safe and don't fall victim to these sneaky schemes. Here are some things to watch out for:

• All communication during our recruitment and onboarding process will come from Orion HR with emails ending with the domain "@orionfirst.com".
• Make sure to visit our company's official Careers site and fill out an application.
• Orion First will never ask you for money (e.g., visa fees, taxes, travel expenses, etc.) or sensitive personal information (e.g., bank account, social security numbers, passport information, etc.)
• Our recruitment process follows a specific procedure, which involves a series of interviews with the hiring team. The first interview is conducted with the HR team. We rely on Microsoft Teams as our preferred video interviewing platform for all our interviews.

OUR COMPANY

Committed to the growth of our clients, Orion First appreciates the importance of its own team development. Orion’s culture is built around empowering each employee to channel their drive and exercise his or her own judgment, care, and leadership. Our employees are continually leading our industry forward through active roles throughout the industry association's various councils and committees. We work hard to provide motivated and talented individuals an opportunity to achieve their career goals. We cultivate employees who express an earnest desire to learn and grow within the organization, filling new roles as they gain experience. We are always seeking to connect with driven individuals, because we know our growth and success is the result of talented, focused, and persistent hard work.

OUR BENEFITS

In addition to a salary that is competitive for both the industry and the region, Orion First offers the following benefits and perquisites:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Time Off
• Retirement
• WFH Benefit
• And More!

JOB SUMMARY

The position coordinates advanced collection activities with all Collection team in accordance with the policies, objectives and goals established by Management. Specific duty involves reducing 61 past due contracts, preventing them from rolling 91 days past due.  This position is accountable to the VP Portfolio Management overall duties ensure Orion’s service commitments are met; company policies are adhered to and is accountable for advanced collections matters as they become assigned.  As a steward of the company’s reputation and regulatory standing, this position upholds ethical practices throughout the department.   Works closely with the V.P. Portfolio Management, 1-60 collections team, Senior Commercial Collectors, and Paralegal team members.    

KEY RESPONSIBILITIES

• Responsible for collection of delinquent accounts, impaired or pre-non-accrual accounts.  

• Works electronic work lists in LeaseWorks and occasionally CMARS on Non-accrual prevention and Charged-off accounts as assigned.  Ensures all accounts are worked timely based on action and follow-up dates. 
• Maintains established call volume minimums and Nonaccrual Roll Rates as established by management. 
• Uses effective collection, negotiation techniques and good judgment focusing efforts on delinquent and pre-charge-off and pre-litigation cash settlement activity to mitigate losses. 
• Utilizes company tools, learned techniques, overall collection team, partners and experience to minimize dollars progressing to Non-Accrual.  Maintains focus on mitigating losses and increasing company/client profitability. 
• Utilizes outside third-party vendors as appropriate. 
• Assists front-end collections with identifying potential dead-end or skip files and makes suggestions for alternative skip tracing and other strategies to cure the accounts. 
• Reviews files and makes recommendations regarding files for possible repossession or extension requests. 
•  experience and insights related to collections and assists as a resource person in support and guidance to overall front-end collections, in support of management. 

• Responsible for establishing FMV’s and any other information that will assist and determine a going forward action on files.  

• Documents detailed status of collection efforts, account strategies and expenses in LeaseWorks and CMARS systems. Maintains organized paper and electronic correspondence files allowing quick and easy access to information for management and co-workers. 

• Responsible for the collection and management of company Watchlist accounts. 

• Keeps management informed of the latest, notable developments relating to assigned daily work, files and activities. 

• Communications:  

• Communicates with Collections/ Sr. Commercial Collectors / Investor’s / Credit Analyst / Clients on pre-nonaccrual settlement offers, attorney referrals, legal requests, repossession requests, in place equipment sales, extensions and assumptions. 
• Communicates with clients regularly and makes recommendations for accelerating collection activity to reduce or prevent Non-accrual accounts. 

• Assists department manager with training of new collectors. 

• Manages non-accrual account transfer into CMARS Commercial Collection system via LeaseWorks data-bridge. 

• Ensures compliance with all internal policies and procedures. 

• Other duties as assigned. 

REQUIRED QUALIFICATIONS 

• Excellent verbal and written communication skills 
• Minimum 3 years of comparable collection experience 
• High school or GED required
• Basic understanding of commercial loan and equipment leases 
• Skip tracing experience 

DESIRED QUALIFICATIONS

• 5 years of comparable collection experience 
• Clear understanding and knowledge of Bankruptcy, repossession, and Litigation processes 
• Commercial Equipment Finance Collection experience 
• Ability to read and understanding Credit Bureau Report data 

Compensation$22.80 plus may be eligible for bonus.