Key Account Manager (AMER)

We Empower. You Create.
There's a Musician in Every Human Being 
At Music Tribe, we believe that there’s a musician in every human being. Whether you play an instrument or simply enjoy listening to music, for us you are a musician. We are committed to making music accessible to everyone, regardless of your background or identity. Our mission is to bring people together and empower them through the universal language of music. Whether you're a seasoned musician or just a music lover, we welcome you to our Tribe.

The Key Account Manager is responsible for building a strong portfolio of partners to maximize market share and drive exponential revenue growth. This action-oriented role requires proactive engagement, relationship-building, and extensive travel (over 70%) to meet partners, attend trade shows, and visit China. Success is driven by the ability to execute market strategies and ensure compliance with company standards.

Strategy

- Market Strategy Development: Create and execute one-year strategic market plans, focusing on partner portfolios and growth initiatives.
- Account Growth Planning: Develop and implement strategic plans and quarterly revenue goals for top accounts to ensure consistent growth.
- Sales and Marketing Alignment: Work closely with partners to create and execute marketing and sales plans that drive product visibility and revenue.
- New Product Launches: Coordinate new product introductions in collaboration with brand teams and key accounts, ensuring market readiness.
- New Channel Development: Drive new business development by identifying new channels, partners, and opportunities for growth in each market.

Operations

- Operational Execution: Plan and oversee execution of strategic initiatives, ensuring effective resource allocation.
- Operational Support: Direct and support operational teams in meeting strategic targets and deadlines.
- Demand planning: Forecast product level demand for respective Key accounts provide input to demand planning teams
- Metric Tracking: Track and adjust key performance indicators to enhance revenue and market share growth outcomes.

Compliance

- Contract Negotiation: Ensure all partner agreements align with Music Tribe’s commercial policies, negotiating terms and conditions effectively.
- Sales Operations Compliance: Monitor partner adherence to buy commitments and forecast accuracy, ensuring proper alignment with demand plans.
- Quality Assurance: Regularly assess partner performance, ensuring that all processes meet Music Tribe’s quality and operational standards.
- Reporting and Documentation: Provide consistent updates on partner activities, market conditions, and competitor movements in weekly and quarterly reports.
- Regulatory Compliance: Ensure that all market activities comply with local laws, regulations, and internal company policies, mitigating potential risks.

- Strategic Market Planning: Proven ability to develop and execute market and account strategies that align with business growth objectives.
- Relationship Management: Strong relationship-building skills, with the ability to engage key accounts and foster long-term partnerships.
- Sales and Marketing Expertise: Experience in aligning sales and marketing efforts with business goals, driving effective product launches and partner growth.
- Compliance Focus: Strong understanding of compliance processes, ensuring alignment with company policies and regulatory requirements.
- Travel Flexibility: Willingness to travel over 70% of the time for face-to-face meetings with partners and HQ visits.

Our Values
- Be Kind
- Be Clear
- Collaborate
- Deliver to Promise
- Celebrate

Our Culture
- Deeply Purpose Driven and Passionate
- Unstoppable Energy Giver and "Positive Troublemaker"
- Truly Customer Obsessed 
- Disruptive and Digitally Minded
- Social and Planetary Advocate