Operations Specialist: Shipping

Description

As an Operations Specialist (Shipping), you will be responsible for coordinating and optimizing the shipping and delivery processes. You will collaborate closely with various stakeholders, including vendors, carriers, and internal teams, to ensure seamless operations and timely deliveries.

Impact 

By ensuring efficient and timely shipping and delivery processes, the shipping operations specialist directly affects customer and partner satisfaction and, operational costs. This role enhances overall operational efficiency, improves service reliability, and supports the business's ability to meet market demands.

Responsibilities

• Manage end-to-end shipping activities, including order processing, label creation, and tracking shipments.

• Collaborate with warehouses and carriers to optimize routes and reduce transportation costs.

• Ensure compliance with shipping regulations, including proper documentation and adherence to international shipping requirements.

• Handle shipping-related inquiries and resolve any issues or discrepancies that may arise.

• Coordinate with vendors to ensure accurate and timely delivery of products.

• Monitor and analyze shipping data to identify areas for improvement, such as reducing transit times or enhancing delivery performance.

• Develop and maintain strong relationships with carriers and vendors to foster efficient operations and resolve any shipping-related concerns.

Requirements

• Bachelor's degree in Logistics, Supply Chain Management, or a related field.

• Proven experience in logistics and supply chain operations, preferably in an e-commerce or retail environment.

• Strong knowledge of shipping processes and best practices.

• Proficient in using shipping software and systems.

• Excellent problem-solving and analytical skills.

• Detail-oriented with a focus on accuracy and efficiency.

• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and external partners.

• Ability to multitask and prioritize assignments in a fast-paced environment.

Benefits

• Remote Work: Work from anywhere you want, with flexible working hours

• Competitive Salary: Bi-annual salary reviews to promote growth. The salary range for this role is $1250 - $1700 gross per month

• Paid Vacation Time: 36 days including bank holidays in your home location

• Paid Parental and Sick Leave

• Medical Insurance: Medical insurance budget to promote health and safety

• Learning and Development: Growth plans, courses and learning opportunities to promote life-long learning

• Team Retreats: At least once a year we get together to connect at exciting locations (E.g. Serbia, Morocco)