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Campaign Execution Specialist

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
United States

Offer summary

Qualifications:

At least 1 year in iGaming industry, Experience with CRM tools is a plus, Fluency in English and Portuguese.

Key responsabilities:

  • Manage customer queries about promotions
  • Handle complaints and provide solutions
  • Monitor customer activity and feedback
  • Provide accurate promotional information
  • Deliver marketing campaigns using tools
Pacifica Continental logo
Pacifica Continental SME https://pacificacontinental.com/
51 - 200 Employees
About Pacifica Continental
Pacifica Continental is a global recruitment firm specialized in strategic positions such as board members, c-suites, senior and middle management. Our customized solutions and consultative approach ensure the selection of the best talent in the market.Our operations have reached more than 50 countries, including more than 250 cities worldwide. We pride ourselves on working with precision and knowledge in a wide range of industries. Always committed to the continuous acquisition of industry knowledge, we partner with a large number of multinational and local companies. By developing a strong interface between our operations, we offer global solutions with a local focus.We adapt our strategy to meet the needs of each client, driving business growth, supporting them in their internal strengthening and overcoming adversities. Working with the utmost precision and expertise, we offer specialized recruitment services, market mapping, assessment projects and temporary recruitment.
See more Pacifica Continental offers

Job description

Our client, an important sports gaming house, is looking for a Campaing Execution Specialist to join their team.

Key Resonsabilities

As a Campaign Execution Specialist you will have to:

  • Deal directly & manage effectively all customer queries regarding promotions & bonuses
  • Handle complaints and provide solutions related to bonuses
  • Monitor and evaluate the activity of customers
  • Provide accurate information regarding company's promotions
  • Handle daily promotions for both Online Sportsbook and Casino
  • Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools)
  • Communicate with Sportsbook & Casino Departments, providing feedback regarding promotions, banners etc.

 

Requirements

  • At least 1 year of prior experience in a similar role within the iGaming industry
  • Experience in using CRM tools/ campaigns is a plus
  • Passion about sports and good understanding of online gaming products
  • Excellent communication and a team working spirit
  • Fluency in both English and Portuguese language
  • Flexibility to work on shift rotation 24/7

 

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
EnglishEnglishPortuguese
Check out the description to know which languages are mandatory.

Hard Skills

Customer Relationship Management (CRM) SoftwareMarketing

Other Skills

  • Problem Solving
  • Communication
  • Teamwork
  • Customer Service
  • Physical Flexibility
Are you interested?

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