At Hempel, you'll join a team of passionate and motivated individuals and become part of a global family with over almost 7,000 colleagues around the world. We know that diversity brings strength to the workplace, and we're dedicated to making sure everyone feels valued and supported which shows in our collaborative work environment.
Our purpose is to build a brighter future with sustainable coating solutions. Today, we have 10 research units, 27 factories, 48 sales offices and more than 150 warehouses located in strategic locations around the world.
Join our team of 7 dedicated members supporting our sales organization to drive successful business outcomes. The Commercial Support role is pivotal, connecting various departments across borders. Historically, it has been a stepping stone for many long-term Hempel careers, providing foundational knowledge and skills.
Key Tasks:
Provide technical and product-related support.
Prepare and update technical and commercial quotations, ensuring accurate communication with customers.
Support customer onboarding to digital ordering tools.
Manage contracts and technical documents such as certificates, safety data sheets, and test reports.
Conduct customer analyses and prepare related reports.
Handle complaint forms and support the complaint investigation process.
Proofread technical marketing materials.
Occasionally perform cross-border commercial support activities.
Qualifications:
at least 1 year of experience in the related area, customer service or successful completion of an apprenticeship or study program
Fluent in Dutch and English
Good Excel skills including Microsoft Office package
Experience in D365 and in coating industry will be a big plus
Application and further information
For further information on Hempel, please visit hempel.com.
To apply for this position, please submit your CV in English via the link. We will conduct interviews on an ongoing basis.
Join us at Hempel and be part of a team that supports growth and development within the company. Apply now to start your journey with us!
More about Hempel
At Hempel, you are invited to join a team of dedicated individuals and become part of a global community with 7,500 colleagues around the world.
We are committed to promoting a workplace that values unique backgrounds, perspectives, and talents. Creating an inclusive environment where each employee can bring their authentic selves to work is crucial for our success in shaping a brighter future with sustainable coating solutions.
We recognize that our journey must be persistent. We are dedicated to continually developing and improving our efforts and have a variety of programs and initiatives such as a global 16 weeks paid parental leave policy from day one, Inclusive Leadership Training, a Diversity, Equity, and Inclusion Council, an internal Women’s Network, and mandatory Anti-Harassment Training. This is not a complete list, but essential in ensuring that every employee feels the responsibility of protecting our inclusive culture by treating each other with respect.
Application due
2024-11-04
Seniority Level
Associate
Job Functions
Customer Service, Sales
Industry
Chemicals
At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.
We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.
At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.
