Operations Manager

About the role

As the Operations Manager for our Mackay depot, you will play a pivotal role in overseeing all aspects of logistics and transport operations for our handling area. This position is focused on enhancing depot performance, ensuring high standards of safety and compliance, and driving efficient freight handling and distribution processes. You will oversee the team and day to days operations to ensure successful end-to-end service delivery

What you’ll do

• Oversee daily depot operations, including freight scheduling, routing, and fleet management.

• Implement and uphold safety standards, ensuring all activities comply with regulatory and company requirements.

• Manage depot staffing levels, training, and performance, fostering a positive and productive workplace.

• Develop, monitor, and report on KPIs related to delivery timelines, service quality, and operational efficiency.

• Collaborate with cross-functional teams to coordinate logistics for regional and interstate distribution.

• Identify and address operational challenges proactively, implementing solutions to streamline processes.

• Drive continuous improvement initiatives to optimize depot performance and enhance customer satisfaction.

• Ensure clear communication with stakeholders and clients regarding logistics and delivery timelines.

• Maintain accurate records and oversee documentation for compliance with transport and logistics regulations.

What you’ll bring

• 5+ years of experience in transport, logistics, or supply chain operations in team lead or supervisory capacity.

• Proven leadership experience with the ability to motivate and develop a diverse team.

• Strong organizational and problem-solving skills with a results-driven approach.

• In-depth knowledge of transport and logistics regulations, safety standards, and WHS compliance.

• Excellent communication and interpersonal abilities.

• Relevant qualifications in logistics, transport management, or business are advantageous.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.