Offer summary
Qualifications:
15+ years of experience required, 8 to 10 years in similar domain, Core experience managing PAN India operations, Strong background in IT and CE products, Excellent knowledge in service delivery through channel partners.Key responsabilities:
- Oversee service partner delivery performance
- Ensure KPIs are met by service partners
- Conduct audits and reviews with partners
- Coordinate field team and service readiness
- Drive continuous process improvement initiatives