National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Inside Sales Agent Specialist is responsible for developing expertise in Property and Casualty insurance and selling P&C products based on client needs. This role uses cutting-edge technology to provide quotes and sell policies across multiple insurance lines and carriers. In addition, this role is responsible for providing outstanding client service and creating a positive relationship between the company and its prospective clients. This position may also participate in cross-training and necessary licensing to support selling of Accident and Health products.
Primary Purpose: Responsible for developing expertise in Property and Casualty insurance, and selling Property and Casualty products based on client needs. This role uses cutting-edge technology to provide quotes and sell policies across multiple insurance lines and carriers. In addition, this role is responsible for providing outstanding client service and creating a positive relationship between National General and its prospective clients. This position may also participate in cross-training and necessary licensing to support selling of Accident and Health products. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Acquire licensing and appointments required to sell property and casualty insurance products in all necessary states Responsible for using various systems to track, gather information and answer customer inquiries Identify customer needs and work to meet those needs using sales tools and techniques Develop expertise in sales skills Develop expertise in property and casualty insurance across all product lines, including ancillary policies Educate clients on insurance needs and products Pair knowledge of insurance products available with listening skills to identify and provide products that best meets each customer’s needs Provide value to a sales team by working collaboratively to support the team’s energy, morale, and production Meeting key performance metrics such as sales, productivity and quality requirements Strive to sell the NatGen Insurance product that meets the customer's need or other products when appropriate Perform other duties as requested, including attending required meetings, continuing education, and all-team meetings Understand the team culture and demonstrate the commonly held values to contribute positively to the working environment Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Complete New Hire Technical Training Program Active and valid Property and Casualty license or ability to acquire as part of our training program within 60 days of hire Ability to be qualified by Department of Insurance to be appointed as a licensed sales agent by multiple insurance carriers – which may include additional criminal background and credit checks as required by the Department of Insurance Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Demonstrates adequate/accurate typing speed while talking to the customer Demonstrate a working knowledge of auto policies and procedures Demonstrate thorough knowledge of underwriting guidelines Demonstrate thorough knowledge of billing guidelines Demonstrate professional phone etiquette Demonstrate proficiency with Sales systems Must possess effective verbal and written communication skills Must perform well in high-energy, dynamic and team-oriented environments High degree of initiative, mature judgment, and discretion Desired Skills: Associates or Bachelor’s degree, or equivalent customer service experience Prior experience working with the public in a customer service or sales environment Ability to make the “Human Connection” and empathize with the customers Ability to negotiate in order to adequately sell the brand and product Basic math skills Strong attention to detail, organization skills, and timeliness in order to meet customer service expectations Ability to think analytically High degree of dependability and motivation Bilingual
Compensation
Compensation offered for this role is $15 - 15 per hour and is based on experience and qualifications.
At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
