Solutions Engineer

Solutions Engineer

We are looking for a Solutions Engineer with significant experience within the Fintech / Payments space.

About Runa: 

Runa is pioneering a first-of-its-kind payment rail capable of issuing, sending and accepting digital value at scale.

Banking and card payment infrastructure still struggles to serve low-volume, high-velocity payments both locally and globally. Businesses send over $20 trillion in refunds, rewards, or remittances to consumers, employees, or freelancers, every year and waste thousands of hours, incurring costs of up to 50% per transaction and leaving the people they serve waiting days to receive their money.

Runa is transforming the payouts landscape with a new digital payments infrastructure that enables businesses to send digital value to anyone, anywhere instantly, free of charge for senders and recipients. Recipients can immediately spend the value they receive on the Runa network including 4000 plus payout types across 37 countries, completely independently of the legacy card rails.  Hundreds of leading companies rely on Runa to power instant, flexible global payouts to tens of millions of consumers including Sodexo, TopCashback, Perkbox, Sweatcoin, Coinbase and Globetopper.

About the role:

As a Solutions Engineer at Runa, you will be at the forefront of driving technical sales engagements, working closely with prospective and current clients to understand their needs and demonstrate how our products can meet those needs. This senior role plays a key part in the sales cycle by providing technical expertise, creating tailored solutions, and ensuring that Runa’s offerings are effectively integrated into customer environments to deliver maximum value.

You will collaborate with cross-functional teams, including product, sales, and customer, to align on customer solutions and ensure seamless delivery. Your ability to communicate complex technical details in a clear, persuasive manner will be instrumental in building trust with clients and closing deals. This position is critical to scaling our presence in the USA as you help translate Runa’s cutting-edge products into practical and compelling solutions.

What excites you:

• Partnering with the sales team to design and deliver tailored product solutions that meet client-specific needs and challenges.

• Engaging with clients in a consultative manner, explaining technical concepts and positioning Runa’s products as the solution to their business problems.

• Applying your technical expertise in product integration, API development, and troubleshooting to ensure a smooth customer onboarding experience.

• Collaborating with cross-functional teams to align on product features, enhancements, and roadmap priorities based on client feedback.

• Using data-driven insights to continually refine technical approaches and improve the overall customer experience.

• Playing a key role in high-impact sales deals, contributing to the negotiation process and demonstrating the technical value of Runa's offerings.

What excites us:

• A proven track record of success in a technical pre-sales or solutions engineering role, with a focus on complex, B2B SaaS or fintech products.

• Strong technical knowledge in API development, software integrations, or cloud-based solutions, with the ability to translate these into client benefits.

• Your ability to build strong client relationships through consultative engagement and effective communication.

• A strategic mindset, paired with technical skills, that allows you to align solutions with business objectives.

• Experience working in a fast-paced, growth-focused environment, and your ability to balance technical problem-solving with high-impact sales opportunities.

• Your collaborative nature, working seamlessly with both internal teams and clients to drive successful outcomes.

Benefits:

🌴 25 days holiday + government holidays

📚L&D allowance to invest in mastering your craft, including accredited studies. Plus 5 days study leave per year

💙 401K

🚀 Participation in the Employee Options pool giving you ownership in Runa

🚑 Cigna Healthcare and Guardian Dental Cover, plus Vision Care, Life Insurance and a range of other health and wellness benefits sponsored by Sequoia One

🔋 Runa Reset Days - Runa closes on the first Friday of each quarter for a well-deserved, Reset Day

☀️ Summer Hours - In the month of August, we log off at 3pm on Fridays.

👶 Enhanced parental leave for all new parents, up to 16 weeks full pay

Solutions Engineer