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Patient Financial Services Representative

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 
Minnesota (USA), United States

Offer summary

Qualifications:

High School Diploma or GED, One or more years of office clerical experience, preferably in a healthcare billing office, Knowledge of health insurance and billing processes, Basic computer skills including Email, Instant Messenger, 10-Key, Ability to prioritize and problem-solve effectively.

Key responsabilities:

  • Support billing and collection of accounts receivable
  • Evaluate and process correspondence related to claims and billing
  • Analyze insurance claims for accuracy in payments and rejections
  • Monitor accounts for timely follow-up and prompt resolutions
  • Assist customers with billing questions and ensure resolution
Fairview Health Services logo
Fairview Health Services XLarge https://www.fairview.org/
10001 Employees
See more Fairview Health Services offers

Job description

Overview

Fairview Health Services has an opportunity for a Patient Financial Services Representative! This position supports management in the billing and collection of accounts receivable for inpatient and outpatient accounts and/or resolving customer service issues. We seek individuals who understand the revenue cycle and the importance of evaluating and securing all appropriate financial resources for patients to improve reimbursement to the health system. This includes all revenue cycle processes: insurance verification, acquiring prior authorizations, billing, claim follow up, and denial management.

This work from home opportunity is scheduled for Day Shift, 80 hours/2 weeks. Are you interested in benefits ? We offer medical, dental, and vision coverage along with PTO and 403B!

Join M Health Fairview, where we're driven to heal, discover, and educate for longer, healthier lives.

Responsibilities Job Description

  • Basic understanding of Revenue Cycle, and the importance of evaluating all appropriate financial resources to assist in securing patient accounts to maximize reimbursement for the healthcare system.
  • Demonstrate billing and collection proficiency of, at least, one specific insurance payer.
  • Responsible for evaluating and processing correspondences including claim rejections, medical record(s) requests, itemized bills, invoice clarifications, etc.
  • Analyze insurance claims for accuracy of payments and rejections, as well as properly account for all payments and adjustments.
  • Monitor accounts for timely follow-up and prompt resolution.
  • Assist in continuous improvement of accounts receivable while minimizing controllable loss categories, e.g., timely filing.
  • Assist customers with billing questions and ensure appropriate resolution.
  • Explain and interpret insurance eligibility rules, guidelines and regulations.
  • Stay informed of updates to regulatory changes.
  • Attend periodic meetings regarding various insurance payers to discuss denials, claims processing and other discrepancies, and assist in developing action plans to correct evaluated issues.


Qualifications

Required Experience:

  • One or more years of experience in an office clerical setting (Prefer at least 1 year in a hospital or clinic billing office).


Other Qualifications:

  • Billing and follow-up experience
  • Basic computer use - Typing, printing, Email, Instant Messenger, 10-Key
  • Experience with collection and claims
  • Confidentiality
  • Critical thinking/decision making
  • Knowledge of health insurance
  • Ability to prioritize
  • Problem solving ability
  • Ability to work in a team setting
  • Understand and respect cultural diversity


Qualifications:

  • High School Diploma or GED


EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Decision Making
  • Personal Computers
  • Typing
  • Diversity Awareness
  • Critical Thinking
  • Teamwork
  • Problem Solving

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