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Field Service Technician (Casino/Gaming) - Albuquerque, NM

Remote:

Full Remote

Contract:

Full time

Salary:

48 - 50K yearly

Experience:

Junior (1-2 years)

Work from:

New Mexico (USA), United States

Offer summary

Qualifications:

High School Diploma or GED, Gaming License in multiple states, 1+ years of experience in any technician role, Ability to move heavy equipment, Understanding of MS Office Suite products.

Key responsabilities:

Maintain, troubleshoot, and repair gaming devices
Provide technical support and customer service
Assist with diagnosing hardware, software, and system failures
Conduct preventive maintenance and equipment installation
Travel within assigned service areas as needed

Everi Holdings Inc. Information Technology & Services Large https://www.everi.com/

1001 - 5000 Employees

See more Everi Holdings Inc. offers

Job description

Department: Field Service

Location: Albuquerque, New Mexico

Description

Do you enjoy being hands-on and using your skills to troubleshoot, and diagnose issues? If you are someone who likes to repair components and systems and appreciates learning and growing your technical knowledge we're looking for you!

**You will primarily be servicing the Albuquerque, NM area. Flexible schedule is a MUST, as you will be asked to service casinos outside of these areas, such as El Paso, TX and Southern CO.**

What Will You Be Doing?

Maintain, troubleshoot, and repair all gaming devices on the casino premises, while providing the best customer support possible.
Provides technical support to customers on operational and maintenance aspects of system equipment.
Assist with diagnosing mechanical, hardware, software, and system failures.
Troubleshoot to identify, resolve, and provide root cause analysis on Everi products.
Preventive maintenance, relocating, and installation of equipment.

Skills, Knowledge, & Expertise for the job:

Must Haves / Qualifications:

High School Diploma or GED
Gaming License in multiple states (we will help you obtain upon being hired)
Must be flexible to work overtime, weekends, evenings, and holidays as required
Must be willing to travel as needed
Must be highly motivated, a self-starter, and comfortable working with minimum supervision
Ability to move heavy equipment

Nice-to-Haves:

1+ years of experience in any technician role
Understanding of MS Office Suite products
Troubleshooting experience in any Technician Field
Mechanical and Computer backgrounds are a plus

Why Us?

Everi's benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more!
Discretionary Time Off (DTO) - No more "banking hours" to take a day off and the perfect way to prevent burnout and improve productivity.
Building on a solid culture and resounding positive feedback from Everi employees in 2021, Everi continued to receive recognition as a Top Workplace in 2022. Everi was recognized nationally as a Top Workplace 2022 USA and received a second regional award for its HQ in Las Vegas as a Nevada Top Workplace 2022. This most recent award brings Everi's total number of Top Workplaces awards in 2021 and 2022 to a whopping 10 awards!!!!

Everi is committed to expanding its innovative and creative reach, building a culture based on the tenets of respect and transparency. We are proud to be the gaming industry's single-source provider of financial technology, loyalty solutions, games, and intelligence solutions. Let's Go!The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case's facts and circumstances. A reasonable estimate of the current range is $25.00 - $26.00 per hour and is overtime eligible.

Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.

For All External Staffing Agencies **

Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes.