Conversation designer - US market

About us

Talkie builds AI Voice Assistants for healthcare. Our technology optimises patient-clinic communication by automating routine phone calls end-to-end. As a result, patients get access to care 24/7 and busy practices can rely on our Voice Assistant to pick up every call.

Who uses Talkie?

Every month Talkie AI Assistants engage in over half a million conversations with patients. Our technology is used by primary and acute care, specialty practices as well as private and public hospitals. See how Talkie helps clients across the US and Poland.

What products and services do we offer?

We provide a suite of ready to use, off-the-shelf voicebots for managing appointments, ordering prescriptions, and symptom checking over the phone. Our voicebots are built and operated in Talkie’s AI-powered platform, which can be used without coding skills. We created our voicebots in cooperation with industry experts and trained them using thousands of real-life samples, so conversations feel smooth and natural. Our bots are fully integrated with key Healthcare Information System providers so they are ready to talk to patients from day one. We also build and implement tailor-made voicebots for enterprise clients.

About You

We are looking for a Voicebot Designer who will help us improve voice assistants and implement voice technology in the US healthcare industry. We are looking for a person with professional experience in contact center and customer service processes, project management, data analysis, business analysis or working with voice automation. Experience of working in a medical center or in the healthcare industry in general will be a great asset.

Due to the fact that you would be working with US market customers, the role requires shifted hours 3 days a week (12 noon to 8 pm).