Match score not available

Processor

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

1-3 years of relevant experience, Associate’s or Bachelor’s Degree, Strong computer CRM skills, preferably Salesforce, Experience with accuracy and efficiency measurement, Cross-functional collaboration capability.

Key responsabilities:

Manage a pipeline of homeowner applications
Collect and verify application data
Place orders with third-party vendors
Review documentation for completeness
Coordinate closing and funding processes

Hometap Financial Services Scaleup https://www.hometap.com/

51 - 200 Employees

See more Hometap offers

Job description

Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.

We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!

In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.

Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk.

Who you are:

As a Processor, you’ll be a key part of the team that makes investments here at Hometap – helping to fulfill the mission of making home ownership less stressful and more accessible. You'll be responsible for reviewing homeowner applications, collecting and verifying application data with third party service providers, and coordinating cross-functionally to orchestrate the closing and funding of investments. We’re looking for team members who are execution-oriented with exceptional attention to detail. Your work will require you to stay organized in a constantly changing and fast-paced environment. You’re a great fit if you enjoy following and iterating on versions of repeatable processes, and bring an outgoing nature with strong cross-functional communication skills.

What you’ll do:

Own a pipeline of homeowner applications for processing
Obtain necessary supplemental information from Homeowners via our task/to-do service
Place orders with third-party vendors for all necessary components for underwriting assessment
Verify all documentation for thoroughness per our guidelines
Compile and complete an initial review of full package to determine eligibility to move forward to underwriting
Communicate with our Sales team throughout as they are our Homeowners single point of contact
Coordinate cross-functionally with our Signing and Funding team to orchestrate the closing and funding of investments

What you’ll bring:

1-3 years experience in an applicable role (e.g. loan processing, finance ops, compliance, servicing, paralegal work and/or application review)
Experience in roles where success is measured by accuracy, completeness, and efficiency
Comfort collaborating cross-functionally and escalating issues as needed
Strong written and communication skills
Excellent problem solving skills
Ability to develop and foster cross-functional relationships with key stakeholders
Strong computer & CRM skills, with a preference for Salesforce experience
Associate’s or Bachelor’s Degree

Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments over the life of the investment. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.

Hometap believes that our differences are what bring us together, and one of our biggest priorities is creating a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. All roles here are filled based solely on candidates’ qualifications and our business needs.

Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing work@hometap.com.