Manager of Program Home Care Services (Remote)

Job Title: Manager of Program Home Care Services

Job Type: Full-time

Compensation: $75,000 - $80,000

Remote Work: Fully remote for the first 30 days; hybrid or onsite thereafter

• Must Be within 30 miles of Detroit Michigan
  
  

Job Description

We are seeking a compassionate and dedicated Manager of Program Home Care Services for our Michigan branch. The Manager will oversee day-to-day business operations for home health services, ensuring compliance with state requirements and agency policies. This role involves managing personnel, supporting business operations, and fostering relationships with community and institutional partners.

The ideal candidate will have experience with Michigan's Home Help CHAMPS program and be well-versed in Medicaid billing, scheduling, and long-term care provider insurance. This position reports directly to the Chief Executive Officer and plays a key role in ensuring efficient and compliant home care service delivery.

Essential Duties & Responsibilities

• Oversee the day-to-day operations of the home care agency.
• Ensure compliance with all state regulations and agency standards.
• Manage human resources activities, including hiring, training, and performance evaluations.
• Handle scheduling and billing for the Michigan Home Help CHAMPS program.
• Build and maintain relationships with institutional and community-based organizations.
• Participate in developing and analyzing marketing strategies to promote agency services.
• Serve as the liaison between the agency and state/private organizations.
• Develop, implement, and supervise policies and procedures in line with industry standards.
• Oversee client scheduling and ensure the delivery of high-quality care.
• Conduct regular staff meetings to ensure efficient communication and operations.
• Submit and monitor the agency’s annual operating budget.
• Conduct performance appraisals for management personnel.
• Recruit, hire, and onboard qualified employees in accordance with agency needs.
• Ensure ongoing in-service training for staff to improve efficiency and client care.
• Identify and address critical issues that may affect the agency’s performance.
  
  

Essential Skills

• Strong knowledge of Michigan Home Help CHAMPS, Medicaid, and long-term home care insurance.
• Proven experience in managing home health care services, including scheduling and billing.
• Strong community outreach and relationship-building skills.
• Excellent communication, organizational, and leadership skills.
• Ability to handle multiple priorities and manage conflict resolution effectively.
• Proficiency in Microsoft Word, Excel, and other relevant software.
• Knowledge of community-based resources for seniors and individuals with disabilities.
• Ability to deliver presentations and communicate with diverse audiences.
  
  

Qualifications

• College degree preferred (Business or Marketing a plus).
• Minimum 1 year of home care management experience required.
• Valid driver’s license, reliable transportation, and car insurance.
• Must be able to pass a criminal background check.
  
  

If you are passionate about providing high-quality home care services and have the experience we’re looking for, please submit your resume. We look forward to discussing how you can contribute to our mission of compassionate care.