Store Manager

Our client is a Saudi retail and E-commerce company working in the field of home furnishings since 2008. They specialize in premium bedding and home accessories in the Saudi market. They import high-quality goods from around the world (Europe, Asia, and the Arab region) and offer a wide variety to meet all customer preferences. Their core commitment is to provide top quality at reasonable prices, ensuring accessibility for all.

As a store training manager, you will be mainly responsible for managing staff, ensuring efficient store management, overseeing all aspects of store tasks, driving sales growth, and providing exceptional customer service, You are accountable for achieving sales targets, maintaining inventory levels, and creating a positive shopping experience for customers.

Responsibilities:

• Oversee and manage all aspects of daily store operations, including opening and closing procedures, cash management, inventory management, visual merchandising, and maintenance of store cleanliness and organization.

• Drive sales growth by setting sales targets, monitoring performance, and implementing strategies to achieve sales goals. 

• Develop and deliver training programs for all in-store retail staff, including new hire training, ongoing product knowledge training, sales training, and customer service training.

• Collaborate with other departments, to develop and deliver training programs that support company goals

• Maintain a thorough understanding of the store's products and services. Ensure effective product merchandising, pricing, and promotions to maximize sales opportunities and create an appealing and customer-friendly store environment.

• Cultivate and maintain positive relationships with customers, addressing their concerns, resolving complaints, and ensuring a high level of customer satisfaction.

• 3+ years of experience in the retail industry.

• Bachelor's degree in a related field.

• Strong proficiency in the English language, both written and verbal.

• Proven experience as a Store Manager or in a similar retail management role.

• Prior experience in delivering training and coaching is a big plus.         

Competencies:

• Multi-tasking and time-management skills.

• Ability to prioritize tasks.

• Highly organized and detail-oriented.

• Ability to work in a fast-paced, high-pressure environment.

• Strong communication and interpersonal skills.