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Head of People Operations

extra holidays - extra parental leave - work from home - fully flexible
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
United Kingdom

Offer summary

Qualifications:

5+ years’ experience in People Operations, Experience with global employees (UK/EU/Americas), Managed global employee benefits programs, Led global payroll teams, Stakeholder Management at C-level.

Key responsabilities:

  • Oversee all aspects of People Operations
  • Identify process improvements and automation projects
  • Lead employee benefits and compensation programs
  • Manage global payroll and HRIS database
  • Enhance people tech stack and audit processes
FORM3 logo
FORM3 Computer Software / SaaS Scaleup https://form3.tech/
201 - 500 Employees
About FORM3
Form3 develop payment technology. We offer a fully managed, payment technology platform for Financial Institutions as-a-Service. Our vision is to be the worlds most trusted provider of payment technology. We design, build and run the technology that powers the future of payments. Historically, banking leaders believed that infrastructure technologies were an asset for their financial institution because they were managed locally and could be customised. Form3 is changing this model and offering payments infrastructure as a service. A fully cloud native platform that is fully managed to lower costs across operations, infrastructure, security, upgrades, and change management. Form3 has proven that there is a cheaper, simpler, and more efficient way for FI's to handle large payment volumes and scale dynamically without a heavy infrastructure burden. We enable FI’s to benefit from the flexibility, business agility and speed to market that an API-first platform brings along with embedded services that ensure they are always future-ready. Form3 work with regulated financial institutions including large Enterprise banks and digital challenger banks including Mastercard, Lloyds Banking Group, Ebury, LHV, PPS, N26, Square, Ziglu, Aion Bank and others. Form3's payments platform powers around 10% of all UK Faster Payments equating to around 500m transactions a year - approx £175bn We also provide single API connectivity to the universe of payment schemes including the full SEPA suite for European Banks.
See more FORM3 offers

Job description

THE ROLE 📝  

Reporting into our CHRO, you’ll play a critical role in our People function as the ‘heartbeat’ of our business. By identifying process improvements and driving workable solutions for change, you and your team will be shaping our company culture, driving employee engagement, and supporting the business strategy for sustainable growth.  You’ll be responsible for overseeing all aspects of People Operations, including but not limited to: 

  • Managing and optimising the processes of all aspects of the employee lifecycle; contracting, onboarding through to off boarding. 
  • Identify and initiate process improvement (e.g. automation) projects across both People Operations and the wider People function.
  • Lead our employee benefits and compensation programs, ensuring compliance with relevant regulations and that they are fit for purpose.  
  • Oversee Form3’s global payroll, including leading the relationship with our EOR and other payroll specific partners.
  • Manage the HRIS database, ensuring the accurate recording and maintenance of People data.
  • Overseeing the day-day People related queries (shared inbox and slack channel) and lead on People related internal communications. 
  • Own and enhance our people tech stack (People Systems, Vendors) and instigate full review of systems.
  • Lead both internal and external audits to ensure adherence to company policies and procedures, whilst putting in place robust and sustainable processes.
  • Drive efficiencies across Form3’s complex employee footprint (UK, Europe, Americas) 
  • Lead the way on our new HR Analytics and Data enhancement journey.
  • Build great working relationships with key stakeholders, particularly in payroll, IT and Finance

 

WE’RE LOOKING FOR  🔍  

Essential  

  • 5+ years’ experience leading a People Operations team or experience with a similar process improvement role.
  • Experience working with global employees (UK/EU/Americas)
  • Managed global employee benefits  and compensation programmes of work (ideally in a startup and/or scale-up business) 
  • Led global payroll teams (EOR / outsource / in-house)
  • Managed and led People vendors improvements / enhancements (including HRIS) 
  • Stakeholder Management at C-level (OR equivalent)

Desirable  

  • CIPD Qualified 
  • Experience in a fast-paced Fintech/Technology company
  • Managed the implementation of new people systems (HRIS)
  • Led internal/external audits, ideally across regulated industries

 

INTERVIEW PROCESS ✍️  

Stage 1: Screening Call with Talent Team  

Stage 2: Hiring Manager Interview – CHRO 

Stage 3: Presentation - People Team  

Stage 4: Executive Interview  

 

HIRING LOCATIONS 📍  

We are able to accept applications from the following countries; United Kingdom 

  

ABOUT FORM3 đŸ’­â€Ż 

Revolutionising the world of payments with our cutting-edge technology and innovative solutions. For more information about life at Form3 check out the following pages:  

What we do | Life at Form3 | Benefits | Flexa-verified employer | Podcasts  

 

 

 

OUR DEI&B COMMITMENT 

We hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. We’re united by our company values (we even created them together!) and we celebrate our unique differences. 

Our employee lifecycle processes are designed to embrace equal opportunity and prevent discrimination against our people regardless of personal characteristics. It is our strong belief that the more inclusive and belonging we are as a business, the better our work will be. 

As an inclusive employer, we guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. We also encourage candidates to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage. 

If you consider yourself to be neurodiverse or physically disabled under the UN definition of disability and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to careers@form3.tech clearly stating your consent for us to process this data.

For more information please refer to our Recruitment Data Policy. 

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Computer Software / SaaS
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Compliance ManagementAudit ManagementFinancial Technology (FinTech)Human Resources Information System (HRIS)Stakeholder ManagementData AnalysisWorkforce ManagementPayroll AdministrationProcess ImprovementEmployee EngagementRegulatory Compliance

Other Skills

  • Relationship Building
  • Operations
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