Offer summary
Qualifications:
Bachelor’s degree in computer science or related field, 3-4 years experience in IT support or administration, Good knowledge of Citrix technologies, Hands-on experience with CVADs, ADC, and FSLogix, Basic knowledge of Azure and Windows Server.
Key responsabilities:
- Monitor, troubleshoot, and maintain Citrix infrastructure
- Provide first-level support for Citrix incidents
- Manage user access and permissions within Citrix
- Document troubleshooting steps in IT ticketing system
- Collaborate with IT teams on Citrix services integration