At Cardinal Health, we aim to be a trusted partner, offering a broad range of innovative solutions that help our customers provide cost-efficient, more effective healthcare. Join our team of 50,000 humble partners striving each day to make healthcare more efficient, providers more effective, and patients as healthy as possible.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
Technical Manager Responsibilities:
- Lead technical teams and SMEs, providing leadership for crucial platforms and services in Pharma and Med eCommerce applications.
- Manage critical technologies (Coveo, Adobe, Google Looker, HCl Commerce, etc.) and vendor relationships.
- Collaborate with peer operational managers to provide SRE-based delivery and support for mission-critical applications.
- Build and maintain relationships with business counterparts and vendor partners to ensure accountability and delivery.
- Gain an in-depth understanding of the functionality and role of responsible technologies within the overall ecosystem.
- Work closely with business and technology partners to understand and implement builds, enhancements, and additional features for owned platforms.
- Develop business cases for annual tech refreshes and business enhancements, optimizing cost models for continuous support, platform stability, and performance.
- Initiate and lead cross-functional IT projects as required.
- Oversee the effective development, delivery, and operation of technology, platforms, and applications.
- Manage relationships, projects, and budgets with internal IT, business teams, and external vendors.
- Provide leadership during system outages, problem resolution, root cause analysis, and implement additional monitoring as needed.
- Anticipate, plan, and deliver IT solutions and strategies that enable operations and drive business value.
- Manage the organization’s software systems in a cross-functional team environment, adhering to established design control processes and good engineering practices.
- Partner with business leaders to investigate user needs and conduct regular assessments, maintenance, and enhancements of existing applications.
Additional Responsibilities
- Team Management
- CHII Relationship for specific areas
- Site Reliability Engineering (SRE):
- Release Management/Engineering
- DevOps/NitroDX
- Platform Licensing/Support (Adobe, Seeburger, Coveo, HCL, etc.)
- Cloud Infrastructure
- Monitoring/Alerting/Automation
- Performance Engineering
- Disaster Recovery/Resiliency, Compliance
- Advanced Reporting - Application Development and Maintenance
- Vendor Relationships, Licensing, and Renewals:
- Looker
- Coveo
- Adobe (AEM, Target, Analytics, etc.)
- HCL Commerce
- Smaller business apps and tools (e.g., Sprout, Elastic Search, Seeburger, etc.)
Qualifications:
- 8-12 years of experience in managing customer-facing applications and their operations preferred.
- BA, BS, or equivalent experience in a related field preferred. Advanced degree preferred.
- 5+ years of experience managing technical teams, with prior experience leading globally distributed teams.
- Strong leadership and people management skills, with the ability to work directly with business leaders.
- Proven ability to develop individuals and teams and manage individual performance.
- Thorough understanding of software testing methodologies and processes, including functional, performance, and non-functional testing.
- Experience with agile project methodology and tools.
- Ability to understand the criticality of customer issues, prioritize tasks, and manage resources for quick resolution
- Capability to hold partners accountable and work closely with them to address issues.
The Company
Headquartered in Dublin, Ohio, Cardinal Health (NYSE: CAH) is a health care services company that improves the cost-effectiveness of healthcare. As the business behind healthcare, Cardinal Health helps pharmacies, hospitals and ambulatory care sites focus on patient care while reducing costs, improving efficiency and quality, and increasing profitability. Cardinal Health is an essential link in the healthcare supply chain, providing pharmaceuticals and medical products to more than 100,000 locations each day and is also the industry-leading direct-to-home medical supplies distributor. The company is a leading manufacturer of medical and surgical products, including gloves, surgical apparel and fluid management products. Ranked #14 on the Fortune 500, Cardinal Health employs more than 40,000 people worldwide. More information about the company may be found at www.cardinalhealth.com
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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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