Community Manager

Community Engagement & Member Success (40%)

• Welcome and onboard new members with a personalized approach
• Serve as the primary point of contact for all member inquiries and needs
• Proactively engage with members to foster meaningful connections
• Monitor and maintain community health metrics
• Create and implement member retention strategies

Content Management & Communication (30%)

• Create weekly community digest emails and in-platform summaries
• Edit and repurpose live stream content for community engagement
• Coordinate with designers on promotional materials for new offerings
• Collect and curate member questions for upcoming live streams
• Maintain a content calendar for consistent community engagement

Growth & Revenue Generation (30%)

• Guide free-tier members through the upgrade journey to our Premium tier ($399/year)
• Identify and act on opportunities to showcase Premium benefits
• Track and optimize conversion rates from free to paid memberships
• Develop and implement member upgrade campaigns

Requirements

Essential Qualifications

• Proven experience in community management, customer success, or related field
• Outstanding written and verbal communication skills
• Strong organizational abilities with experience in project management
• Proficiency in community management and content creation tools
• Demonstrated ability to work independently and meet deadlines

Technical Skills

• Experience with community platforms (specify which ones you use)
• Proficiency in content management systems
• Basic video editing capabilities
• Familiarity with email marketing platforms
• Understanding of analytics and reporting tools

Personal Qualities

• Natural relationship builder with authentic communication style
• Self-starter with strong initiative
• Comfortable with sales and upgrade conversations
• Detail-oriented and organized
• Passion for digital marketing and entrepreneurship

Benefits

• Salary – $ 1500 PER MONTH PLUS COMMISSION (AS PER JOB ADVERT)
• Type of work – FULL TIME (REMOTE), 40 HOURS PER WEEK
• Work schedule – NO SPECIFIC TIME ZONE REQUIREMENTS
• Job level – EXPERT