Offer summary
Qualifications:
Passion for improving customer experiences, Familiarity with Salesforce and databases, Skills in Excel, SQL, or data analysis tools, Strong analytical abilities and attention to detail, Problem-solving skills and improvement mindset.
Key responsabilities:
- Provide first-level support for operational issues
- Monitor systems and processes regularly
- Assist in data collection and reporting
- Develop documentation for procedures and configurations
- Identify inefficiencies and recommend process improvements