Claims Coordinator

Why join us?

Muuto is rooted in the Scandinavian design tradition characterized by enduring aesthetics, functionality, craftsmanship and an honest expression. By expanding this heritage with forward-looking materials, techniques and bold creative thinking, our ambition is to deliver new perspectives on Scandinavian design.

CLAIMS COORDINATOR

As a Claims Coordinator, you will be in close collaboration with our customers and internal supply chain team. You will be the face of our claims department, embracing our B2B customers located around the work by addressing their needs, help by providing pragmatic solutions to their requests and ensure a great customer experience. Internally you will play an important role, alongside your colleagues in Claims, acting proactively when you detect new tendencies and needs in the market.  You will do this by retrieving and structuring relevant info and sharing such with relevant stakeholders inside the Muuto organization.

We are looking for a Claims Coordinator who can independently and strengthen our daily operations.

Your responsibilities

• Evaluating claims based on collected data

• Raising orders and credit notes

• Maintaining internal guidelines

• Identifying claim related trends

• Ad hoc administrative tasks

Your profile

• You are ambitious and among the best in class

• You can structure you work and prioritize tasks

• You take great pride in being detail oriented and follow through with all your cases

• You work independently and are solution oriented

• You have a commercial mindset and can act empathetically towards customers

• You are tech savvy and can learn new systems and IT platforms quickly

• You are fluent in English (both written and oral)

• Bonus if you are fluent in German, French and/or Danish.

What we offer?

• Full time job - 37 hours a week, with the opportunity to work from home 2 days a week

• A great work environment, characterized by entrepreneurial spirit, openness, responsibility and a sympathetic team-minded approach to problem-solving

• Insight in the furniture industry and a general business understanding

• Fun and energetic office with many social events to hang out with colleagues (Friday Bars, Company Parties, Department Dinners, etc)

You will be working out of our office in Østergade 36, Copenhagen K.

Start date: as soon as possible

Who We Hire?

At Muuto, our mission is to deliver new perspectives on Scandinavian design. We are an international team of ambitious and passionate people - all driven by the desire to expand on the Scandinavian design tradition with a forward-looking, creative and honest approach. We are looking for individuals who share this same mindset. Individuals who wish to actively contribute and bring their opinion to the table. Individuals who would like to bring a wealth of new perspectives to our company.  

That is why we are always keen to hear from talented people who wish to join our company - regardless of gender identity, age, sexual orientation, ethnicity, racial identity, religious belief and disability status. We are committed to equal opportunity employment.  

To learn more about Muuto, our products and designers, please visit www.muuto.com

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.