Strategic Operations Manager (Remote Friendly)

Welcome to the good side of tech 👋

You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: will you join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. Almost 300.000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.700 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

As our Strategic Operations Manager, you'll spearhead initiatives to scale project operations across multiple countries, collaborating with stakeholders and partners to optimize performance. You'll be the linchpin between local operations and product development, leveraging your project management expertise to shape the future of healthcare accessibility. If you're passionate about making a global impact and thrive in a dynamic, remote-friendly environment, we want you on our team. Apply now and be part of our mission to revolutionize healthcare worldwide.

How would you be impacting our mission?

• You will lead growth initiatives related to scaling multiple international project operations.
• Engage with stakeholders and maintain relationships with partners such as local project managers, IT teams, product teams, and third parties. 
• Follow up on the project's main KPIs, problem-solve, and define and implement initiatives to achieve our objectives. 
• Act as a connection point between local operations and product.

What will help you thrive?

• Have 4-5 years of experience in Project Management Operations in Tech scaleup or startup.
• Have excellent skills in analyzing and synthesizing data to provide actionable recommendations. Utilize analytical models and frameworks to suggest appropriate actions.
• Understand what it takes to be a successful executor: establish and maintain strong stakeholder engagement, including the ability to create and maintain relationships with local teams and global stakeholders. 
• Have excellent communication skills in English (both written and oral) including strong reporting and presentation skills; Spanish is a plus.
• Possess excellent communication skills, including strong reporting and presentation abilities.

Which skills are ‘bonus points’?

• Background in engineering, economics, or business administration.
• Background in management consulting and/or Startup environment.
• Have an entrepreneurial mindset, think solution-oriented, and bring experience in a fast-paced, constantly changing start-up environment.

What will you get in return?

Let’s talk money

• Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings;
• Share options plan after 6 months of working with us.

True flexibility and work-life balance

• Remote first in one of our legal entities or hybrid work model in one of our office locations;
• Flexible working hours;
• Paid time off according to your location of work;
• Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first 

• Health insurance according to your location of work:
• Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.