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Remote Client Experience Manager

Remote: 
Full Remote
Contract: 
Work from: 
Washington (USA), United States

Offer summary

Qualifications:

Experience in the travel industry, Outstanding organizational skills, Ability to work autonomously remotely, Proven track record of achieving goals, Proficiency in multiple languages preferred.

Key responsabilities:

  • Develop tailored itineraries for clients
  • Conduct research on destinations and activities
  • Collaborate with suppliers for customized solutions
  • Keep travel documents updated and organized
  • Negotiate rates for travel services
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Get It Recruit - Hospitality Human Resources, Staffing & Recruiting Small startup https://www.get.it/
2 - 10 Employees
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Job description

Job Overview

We are actively seeking a detail-oriented and enthusiastic professional to join our organization as a Client Experience Manager, operating in a remote capacity. This position is ideally suited for individuals who are passionate about designing exceptional travel experiences and take great joy in assisting clients achieve their travel dreams.

Key Responsibilities

As a Client Experience Manager, your role will encompass:

  • Developing tailored itineraries and managing effective communications with clients.
  • Conducting comprehensive research to propose optimal destinations, dining options, and activities.
  • Collaborating with suppliers to arrange customized travel solutions.
  • Keeping client travel documents and invoices updated and organized.
  • Negotiating favorable rates for flights, accommodations, car rentals, and additional transportation services.
  • Coordinating with the team to oversee all facets of travel needs, including ticket processing, itinerary management, clerical tasks, and travel credits.

Required Skills

To thrive in this position, candidates should possess:

  • Relevant experience and knowledge within the travel industry.
  • Outstanding organizational capabilities and a meticulous attention to detail.
  • The ability to work autonomously in a remote environment.
  • A proven track record of setting and accomplishing goals within defined timelines.
  • Proficiency in multiple languages is highly advantageous.
  • A genuine enthusiasm for travel and a desire to motivate others.

Qualifications

Ideally, candidates will have:

  • A degree in Marketing, Hospitality, Travel & Tourism, or Business (preferred but not mandatory).

Career Growth Opportunities

We are committed to fostering professional development and supporting our team members as they navigate their career paths.

Company Culture And Values

Our team is built on a foundation of collaboration, creativity, and a profound appreciation for travel, creating an environment where every member can thrive and contribute to delivering unforgettable experiences for our clients.

Networking And Professional Opportunities

Joining our team provides ample networking opportunities and avenues for skill development and collaboration within the travel industry.

Compensation And Benefits

  • Competitive salary commensurate with experience.
  • Flexibility to work remotely.
  • Opportunities for continued professional growth and development.

Employment Type: Full-Time

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Skills
  • Detail Oriented
  • Organizational Skills
  • Goal Setting
  • Verbal Communication Skills

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