*Client Relations Coordinator - (HR30647G)

Job Title: Client Relations Coordinator
Location: Remote (PST Time zone)
Salary Range: up to 2500 USD

Work Schedule: Monday Friday, 8:00 AM to 5:00 PM (PST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

Sagan represents a company based in Portland, OR, dedicated to providing top-tier residential painting services. The company is committed to customer satisfaction and excellence in project coordination.

Position Overview:

The Client Relations Coordinator will serve as a key point of contact for both prospective and existing clients, providing top-notch customer support and facilitating smooth project coordination. The role includes handling incoming and outgoing calls, following up with leads, scheduling estimates, and managing job coordination with sales reps and subcontractors.

Key Responsibilities:

• Customer Support & Lead Follow-up: Manage incoming and outgoing phone calls with clients and leads. Ensure customer inquiries are answered and leads are followed up to book estimates for sales reps.
• Job Coordination: Coordinate job scheduling with clients, sales reps, and subcontractors. Place material orders and verify job details with clients and subcontractors.
• Administrative Support: Maintain and update the CRM and job schedules, tag data appropriately, and handle general administrative tasks, including bill payments and data management.

Qualifications:

• Strong communication skills with a customer-first attitude.
• Experience in handling inbound and outbound calls.
• Organizational skills to manage multiple tasks such as job scheduling and coordination.
• Familiarity with CRM systems and basic administrative tasks.

Nice-to-Haves:

• Experience working in a home services company.
• Familiarity with Housecall Pro software.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.