Associate Network Engineer

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them use the power of tech to innovate and grow.

About the Role (Your Why)
You will be joining our growing Networks Managed Services team, working with a dedicated team to deliver excellence through building true partnership with our important federal customers. The purpose of this role is to provide Datacom and the customer with network solutions, solution implementation and timely updates all whilst maintaining a balanced approached to customer service and team collaboration.

What You’ll Do
As an Associate Network Engineer, you will be a member of a highly skilled network engineering team, working on but not limited to:

• Maintaining corporate data communications network services, components, and associated infrastructure under close supervision
• Maintaining technical documentation, reports, and records regarding infrastructure solutions
• Conducting acceptance tests and commissioning communications systems and equipment
• Testing, implementing, monitoring and tuning networking software/hardware to ensure optimum systems performance and highlight potential issues.
• Performing hands-on systems engineering tasks under the guidance of more experienced network engineers
• Providing a low level of escalated technical support to both network users and help desk staff.
• Build strong stakeholder relationships with the team and customer.
• Providing on-call or after-hours support as needed.

What You’ll Bring
As an Associate Network Engineer you will have:

• 1-3 years of commercial experience in IT/Network Experience.
• A qualification in Computer Science or Electronics Engineering.
• Skills in configuration and maintenance of networking/communication infrastructure.
• Knowledge of networking systems and software including LANs and WANs.
• Knowledge of industry standards and government regulations relevant to networking and data communication.
• Understanding of network protocols (TCP/IP, DNS, DHCP).
• Knowledge of network hardware (routers, switches, Firewalls), and ideally a CCNA, CompTIA Network, or any other network related certification in Firewalls is desirable, and wireless would be advantageous.

In additional you will be a strong team player and an open and effective communicator with the ability to work autonomously and contribute to overall team outcomes. The nature of this role will suit a person who works with a sense of urgency and has a proactive work ethic.

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

 We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.