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Technical Trainer - REMOTE

Remote: 
Full Remote
Contract: 
Salary: 
100 - 120K yearly
Experience: 
Senior (5-10 years)
Work from: 
Canada, California (USA), United States

Offer summary

Qualifications:

5+ years of experience in learning and development, Experience with educational tools like Articulate 360, Familiarity with Adult Learning Theory and ADDIE model, Bachelor's degree preferred, comparable experience considered, Knowledge of Salesforce, Slack, Microsoft Office 365 systems.

Key responsabilities:

  • Identify training needs and create solutions
  • Develop learning strategies for stakeholders
  • Design content using various software modalities
  • Assess training success and suggest improvements
  • Create enthusiasm for new technologies and changes
Warner Pacific Insurance Services logo
Warner Pacific Insurance Services Insurance SME https://warnerpacific.com/
201 - 500 Employees
See more Warner Pacific Insurance Services offers

Job description

Warner Pacific is a rapidly growing organization that is seeking an adaptable Technical Trainer who will support the organization by developing and deploying training focused on technology and operations initiatives. This role will own the end-to-end process of creating and deploying educational programs that will introduce new software, processes, and technology. This person will identify as a dynamic, adaptable, creative, and courageous individual. With the support of their Senior Vice President of Human Resources, they can look forward to taking on high-impact projects in a rapidly growing organization.

What you will do:

  • Meet with SME’s across teams and levels within the organization to identify training needs and create innovative training solutions.
  • Develop innovative learning strategies incorporating the goals of stakeholders.
  • Design educational content utilizing various modalities and software (PowerPoint, Articulate 360, etc.)
  • Deploy educational content through the identified route (LMS, instructor-led, and virtual instructor-led).
  • Assess training success and impact with the goal of improvement on future iterations.
  • Partner with high-growth teams to gain a deep understanding of the organization's trajectory and potential future education needs for its employees.
  • Create enthusiasm amongst employees for new technology and operational changes.
  • Develop and manage a post-training feedback loop to understand and incorporate information provided by learners, stakeholders, and SMEs. 

What you have:

  • 5+ years of experience in the learning and development space with an emphasis on the implementation of new software, operational processes, and organizational changes.
  • Experience using educational authoring tools such as Articulate 360 and Camtasia.
  • History demonstrates successful behavioral outcomes when introducing new technology or concepts around systems such as Salesforce, Slack, Microsoft Office 365 or other enterprise software.
  • An understanding of Adult Learning Theory and the ADDIE model.
  • Excellent communication skills that support building strong relationships across the organization.
  • Ability to synthesize and extract necessary information about new technology and processes to present novice learners with digestible training.
  • Bachelor’s degree preferred; comparable experience will be considered.
  • Degrees or certificates for Learning, organizational change, and instructional design would be highly desired.

We are so excited to be adding this role to the Human Resources team and hope to find an individual who is energized by the idea of rolling their sleeves up and jumping in to support our learners at our wonderful organization as we expand. If you think this may be you, we look forward to hearing from you!

As an organization that values diversity of backgrounds, experiences, thoughts, and education levels, we know that an amazing candidate may not have all the qualifications that are listed above. Warner does not want to miss out on excellent candidates. If you believe you would be able to leverage your skills and strengths to meet our “What you will do” section, please apply! We look forward to hearing from you!

Compensation

  • Annual Salary Range*: $100,000 - $120,000 per year
  • Actual compensation may vary from posting based on work experience, education and/or skill level.
  • * The hourly or salary range is the range Warner Pacific in good faith believes is the range of possible compensation for this role at the time of this posting.  The Company may ultimately pay more or less than the posted range. This range may be modified in the future.  No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • We offer a range of market-competitive benefits that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short- and long-term disability benefits, 401(k) + match, and life insurance.

 

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Information Synthesis
  • Relationship Building
  • Verbal Communication Skills

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