Principal Technology Manager

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Our team is looking for a Principal Technology Manager who will be a part of our Product Solutions and Delivery organization. This is a high impact opportunity that consults with our Technology Providers in the region and key Agency customers on product upgrades, implementation and technology integrations. develop and drive the strategic direction for one of the leading global travel technology companies.

Role and Responsibilities:

• Responsible for the project management and delivery of IT consulting services
• Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems
• Coordinate in the acquisition and installation of hardware, software, databases, and peripherals that meet client needs
• Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption
• Proactively consult with your customers on best practices for Sabre solutions
• Map Sabre solutions and customer needs to drive differentiated value and optimal performance
• Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre and Technology Providers product and solutions
• Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions to Technology Providers and Customers and that result in increased efficiency or adoption by your customers
• Showcase the Sabre Products and APIs that best align with the needs of your customers and Technology Providers by leading technical presentations, product demonstrations and workshops
• Work closely with customer’s development teams to help them integrate Sabre and Technology Providers products into their technology stack
• Provide project management guidance and oversight of key technical engagements to ensure successful implementations

Qualifications and Education Requirements:

• Minimum 5 years of relevant work experience
• Bachelor’s degree
• Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering
• Deep understanding of the travel industry and ecosystem
• Proficient knowledge and hands on experience with GDS, other aggregators and Technology Providers solutions and products with hands-on experience
• Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives
• Excellent interpersonal and negotiation skills developed by coordinating projects and leading cross-functional teams
• Familiarity with mid/back office tools and corporate/leisure online booking tools
• Ability to analyze and trouble-shoot
• Attention to detail and ability to multi-task to support multiple customers Experience in the Travel Industry Technology environment, Online Travel Agency and/or any eCommerce business environment
• Experience with API intergations and troubleshooting using tools such as Soap or Postman
• Competency in training technical teams on functional and business processes
• Knowledge of NDC

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.