Director, People Operations (Human Resources)

Director, People Operations
(Full-time, US Remote) 

About Us
UpTogether believes every person is an expert in their own life. But too many systems in our society have been set up to prevent hardworking people from getting ahead.

That’s because in the U.S., there is a broadly held stereotype that if you’re experiencing poverty or financial hardship, it’s solely your fault. After all, others have “pulled themselves up by their bootstraps” and you can too. 

UpTogether knows that’s not true. Poverty is a policy choice. That’s why starting in 2023, we renewed our focus on a bold goal of changing systems and policies so all people in the United States are seen and invested in for their strengths, and able to build power, reinforce their autonomy and drive their own economic and social mobility.

Our systems change strategy is three-pronged: We work with individuals, families, funders, governments and community partners to:

• Invest unrestricted cash in families and individuals with limited incomes 
• Amplify stories that tell the true lived experiences of people with financial hardship and financially under-resourced communities 
• Rally for state and local policies and practices that support and accelerate socioeconomic mobility 

At UpTogether, we work towards these values:

• Community: We’re better together than we are alone, and we know that with the support of our neighbors, family and friends, all of us will have a better shot at achieving our goals and dreams. 
• Impact: We focus our time and energy on collective work that will have the largest impact for people experiencing financial hardship. 
• Collaboration: We center the lived experiences of our members, partner with them to change systems and work with them to co-create opportunities for people to reach their financial goals.
• Racial Equity: We are committed to being an anti-racist organization, and we promote anti-racist policies that eliminate the racial wealth divide. 
• Leadership: We intentionally create space for everyone to lead, regardless of their title.
• Choice: We respect everyone’s autonomy and know each person is capable of  making their own decisions.

The Position
The Director of People Operations will play a key role in driving our efforts to foster a diverse, inclusive, and high-performing work environment. The key workstreams of the Director of People Operations will include employee recruitment and hiring, performance management, federal and state compliance, compensation and management of all employee benefits programs. The Director will directly manage the Manager of People Operations and work in close collaboration with other key members of the People team, including the VP, Strategy, Operations, and Talent and the Director of Learning and Culture. 

This is a 100% remote position, so the successful candidate must have a solid internet connection and daily access to a functional work environment. Candidates must be located in the US. This position reports to the VP, Strategy, Talent, and Operations.  

Core job responsibilities include: 

Recruiting and Hiring Process and Systems: 

• Oversee and manage all hiring and recruitment efforts
• Collaborate with staff across the organization, including other People team members, hiring managers, and executive leadership, to create role profiles, job descriptions, and hiring process that are effective, accessible, clear and free of bias  
• Implement recruitment strategies to ensure UpTogether is consistently attracting high-quality candidates from a variety of backgrounds 

Benefits, Compensation, Policy, and Compliance: 

• Manage and oversee all systems, processes, and external vendor relationships to ensure oversight of benefits, compliance, and payroll 
• Manage annual open enrollment process 
• Conduct analysis to determine ways UpTogether can improve benefits offerings, taking into account competing organizational priorities 
• Collaborate with the VP, STO to ensure that compensation philosophy is implemented with efficacy in making new hires and is audited on an annual basis for existing staff 
• Manage annual update of employment policies and employee handbook to ensure compliance with all relevant employment laws and regulations as well as alignment with UpTogether mission and values.

Performance Management: 

• Manage all performance management processes across the organization to ensure managers are conducting reviews with consistency and equity, including, but not limited to: annual performance reviews, quarterly 2 by 2s, and performance improvement plans (PIPs)  

Organizational Effectiveness:   

• In collaboration with the VP, STO, develop and execute change management strategies for organizational initiatives, ensuring effective communication, stakeholder engagement, and smooth implementation to minimize disruption.
• Support strategic planning processes and ensure alignment between talent strategy and organizational priorities.
• Collaborate with the ET and VP, STO to ensure internal communications are reflective of UpTogether’s values

General Management: 

• Manage the Manager of People Operations to meet all outcomes 
• Collaborate in cross-functional projects and initiatives
• Model our organizational core values

Qualifications

• Minimum of 10 years of general professional experience including 5+ years in human resources and management. 
• Strong relationship-building skills with the ability to establish trust, foster collaboration, and maintain productive partnerships across the organization and with external stakeholders.
• Ability to navigate and influence diverse organizational cultures, fostering an inclusive and equitable environment. 
• Exceptional leadership skills with the ability to inspire, motivate, and guide teams towards achieving organizational goals.
• Excellent verbal and written communication skills, capable of conveying complex information clearly and effectively to diverse audiences.
• Strong understanding of change management, leadership development, and employee engagement. 
• Comprehensive knowledge of all applicable federal, state and city employment and labor laws.
• Proficient in managing multiple projects simultaneously, with a focus on delivering high-quality results on time and within budget.

Compensation
This is a full-time position with a competitive benefits package, including medical, dental, and vision, 401(k), and vacation. Salary is commensurate with experience, between $97,600 - $122,000 annually. 

Inclusion Statement
We strive to create a community that embraces equity, diversity, and inclusion, and we support the efforts of others to build such communities. We encourage all qualified and interested persons to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

To Apply
To be considered for this opportunity, please submit a resume and cover letter via this link: Apply Now. Your cover letter should outline how your personal and/or work history will contribute to the mission of UpTogether. We ask that you do not include a photo or image of yourself on your resume or cover letter. Applications submitted without a cover letter will not be considered.