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Client Platform Engineering at Red Cup IT, Inc.

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
California (USA), United States

Offer summary

Qualifications:

5+ years managing enterprise IT infrastructure, Expert in MDM platforms like Jamf Pro, Strong scripting skills (Python, Bash), Familiar with AWS, Azure, Google Cloud, Understanding of IT security principles.

Key responsabilities:

  • Design and maintain secure client device infrastructure
  • Automate device deployment and management processes
  • Troubleshoot complex hardware and software issues
  • Manage mobile device management systems
  • Support employee onboarding and technology evaluation
Red Cup IT logo
Red Cup IT Computer Hardware & Networking SME https://redcupit.com/
11 - 50 Employees
About Red Cup IT
Red Cup IT is an enterprise-grade IT firm that provides MSP, MSSP, Project Delivery, and Skill Augmentation solutions. We have been in business for twelve years and support clients across the United States. Our hallmark is the delivery of skillsets in more than 100 IT solutions and SaaS applications. Red Cup IT’s technical staff constantly cross-train across their specializations. Our company culture is unusual for firms of our nature. We strongly believe in IT skill transfer and knowledge sharing. Our customers’ business and IT leaders appreciate that we take care of the technical details so that they can focus on their strategic and business missions. Our end users appreciate the white glove support we provide. We focus on vendor relationship development and know how to get the most out of our partnerships on behalf of our clients.
See more Red Cup IT offers

Job description

We are looking for a Client Platform Engineer who is specialized and focused on managing and optimizing the Technology Infrastructure used by employees within an organization. Here's a comprehensive overview of the Client Platform Engineer role:

Key Responsibilities

Client Platform Engineer is typically responsible for:

  • Designing, implementing, and maintaining scalable and secure client device infrastructure
  • Automating device deployment, configuration, and management processes
  • Troubleshooting complex IT issues related to hardware, software, and networking
  • Managing enterprise systems like mobile device management (MDM) platforms
  • Implementing and enforcing IT security policies and best practices
  • Supporting employee onboarding and offboarding processes
  • Evaluating and implementing new technologies to improve efficiency

Required Skills and Qualifications

Successful Client Platform Engineer generally possesses:

  • Extensive experience (5+ years) managing enterprise IT infrastructure, especially macOS and iOS devices
  • Expert knowledge of MDM platforms like Jamf Pro, Workspace ONE, or Intune
  • Strong scripting and automation skills (Python, Bash, PowerShell)
  • Familiarity with cloud platforms (AWS, Azure, Google Cloud)
  • Understanding of IT security principles and compliance requirements
  • Experience with CI/CD pipelines and infrastructure-as-code tools
  • Excellent problem-solving and communication skills

Key Technologies

Client Platform Engineer works with a variety of tools and technologies, including:

  • Operating systems: macOS, iOS, Windows, Linux
  • MDM platforms: Jamf Pro, Workspace ONE, Intune
  • Identity and access management: Okta, Azure AD
  • Collaboration tools: Google Workspace, Microsoft 365
  • Version control: Git
  • Scripting languages: Python, Bash, PowerShell
  • Cloud platforms: AWS, Azure, Google Cloud

Typical Duties

A typical day for a Client Platform Engineer might involve:

  • Developing and testing automation scripts for device provisioning
  • Troubleshooting escalated IT support issues
  • Implementing security patches and updates across the device fleet
  • Collaborating with other IT teams on infrastructure projects
  • Evaluating new technologies for potential adoption
  • Documenting processes and maintaining knowledge bases
  • Participating in on-call rotations for critical issues

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Computer Hardware & Networking
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

ScriptingInfrastructure as Code (IaC)Configuration ManagementApple IOSMac OSAutomationEmployee OnboardingDevice DistributionCloud Platform SystemEnterprise Resource ManagementCI/CDTechnology AssessmentIT Security

Other Skills

  • Problem Solving
  • Communication
  • Troubleshooting (Problem Solving)
Are you interested?

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