Job description

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Dutch Speaking Chat Support Specialist working remotely in Greece! This position allows you to enjoy the beauty of Greece while providing exceptional customer support from the comfort of your own home.

In this role, you will engage with our Dutch-speaking clients through chat, providing them with timely assistance and solutions to ensure a seamless customer experience. If you are passionate about customer service and looking for a flexible work environment, we want to hear from you!

Responsibilities

Provide exceptional chat support to Dutch-speaking clients, addressing inquiries and resolving issues promptly.
Ensure a high level of customer satisfaction through effective communication and problem-solving.
Maintain a thorough understanding of our products and services to offer accurate assistance.
Document customer interactions and gather feedback for continuous service improvement.
Collaborate with team members to enhance overall customer service delivery.
Participate in training and professional development activities as needed.

Requirements

Fluent in Dutch (both spoken and written) with strong communication skills.
Proficient in English for effective communication.
Experience in customer support or a related field is preferred.
Strong problem-solving skills and ability to manage multiple inquiries simultaneously.
Able to work effectively in a remote setting and maintain productivity.
Friendly and professional demeanor with a commitment to customer satisfaction.
Familiarity with chat support tools and platforms is a plus.

Benefits