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Dutch Speaking Rent-a-Car Representative - Athens, Greece

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluent in Dutch and English, Experience in customer service, Problem-solving abilities, Open to relocation, Proficiency in rental industry preferred.

Key responsabilities:

Assist customers with car rental inquiries
Provide information on vehicle options
Facilitate the rental process from pick-up to drop-off
Resolve customer issues professionally
Maintain accurate rental records

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

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Job description

Join the vibrant team at Patrique Mercier Recruitment PT as a Dutch Speaking Rent-a-Car Representative in the enchanting city of Athens, Greece! This exciting role offers you the chance to engage with customers while helping them navigate their transportation needs in one of Europe’s most historic destinations.

As a Rent-a-Car Representative, you will assist Dutch-speaking clients with reservations, provide information on vehicle options, and ensure a smooth rental process. Your excellent customer service skills will play a crucial role in delivering an exceptional experience. If you are passionate about helping travelers and enjoy working in a dynamic environment, this position is for you!

Responsibilities

Assist Dutch-speaking customers with their car rental inquiries and reservations.
Provide detailed information about vehicle options and rental terms.
Facilitate the rental process from pick-up to drop-off.
Resolve any customer issues or concerns with professionalism and care.
Maintain accurate records of rental transactions and customer interactions.
Collaborate with the team to enhance service delivery and customer satisfaction.
Participate in training sessions to remain updated on industry best practices.

Requirements

Fluent in Dutch (both written and spoken) with excellent communication skills.
Proficiency in English is needed for effective team collaboration.
Experience in customer service, ideally in the rental or hospitality industry.
Strong problem-solving abilities and a customer-centric approach.
Capable of working in a fast-paced, customer-oriented environment.
Friendly and approachable personality, committed to customer satisfaction.
Willingness to relocate to Athens, Greece, and immerse yourself in a new culture.

Benefits