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Dutch Speaking Luxury Automotive Customer Service - Athens, Greece

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluent in Dutch speaking and writing, Proficient in English for team communication, Previous customer service experience required, Experience in luxury or automotive sectors great, Strong problem-solving skills needed.

Key responsabilities:

Deliver exceptional service to customers
Assist with product information and services
Address customer complaints professionally
Maintain knowledge of luxury automotive market
Document interactions for service improvements

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

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Job description

Join Patrique Mercier Recruitment PT as a Dutch Speaking Luxury Automotive Customer Service representative in the breathtaking city of Athens, Greece! This is an exceptional opportunity for those who are passionate about luxury vehicles and committed to providing unparalleled customer service.

In this role, you will be the first point of contact for our Dutch-speaking clientele, addressing their inquiries and ensuring a luxurious experience tailored to their needs in the automotive sector. If you are enthusiastic about luxury brands and adept at enhancing customer satisfaction, we want to hear from you!

Responsibilities

Deliver exceptional service to Dutch-speaking customers, focusing on their inquiries related to luxury automotive products.
Assist clients with detailed product information, features, and services tailored to luxury vehicles.
Address and resolve customer complaints politely and efficiently while maintaining a high level of professionalism.
Maintain a deep understanding of the luxury automotive market to provide insightful recommendations.
Document customer interactions accurately to contribute to service improvement initiatives.
Collaborate with team members to ensure a cohesive luxury customer experience.
Participate in training sessions to further refine your skills and product knowledge.

Requirements

Fluent in Dutch (both written and spoken) with excellent communication skills.
Proficiency in English is necessary for effective team communication.
Previous experience in customer service, preferably within the luxury or automotive sectors.
Strong problem-solving skills and a keen focus on customer satisfaction.
Able to thrive in a fast-paced, high-end service environment.
A professional and polished demeanor to match the luxury automotive brand image.
Willingness to relocate to Athens, Greece, and embrace an enriching cultural experience.

Benefits