Offer summary
Qualifications:
Experience in a B2B SaaS environment preferred., Problem-solving skills with strategic mindset., Excellent communication for client engagements., Deep customer empathy and adaptability., Proficiency with Excel and data handling..
Key responsabilities:
- Onboard new clients effectively and efficiently.
- Train users on system features and functionalities.
- Provide front-line support addressing client inquiries.
- Identify opportunities for process improvements.
- Facilitate cross-selling and upselling initiatives.