Offer summary
Qualifications:
Bachelor’s Degree or equivalent experience, Experience with Windows Server OS, Knowledge of Cloud Technologies, Fluency in English and another European language, 3+ years in Customer Support/Technical Account Management.
Key responsabilities:
- Serve as primary technical contact for customers
- Onboard new customers to the platform
- Ensure customer success through health checks and training
- Advocate customer needs within internal teams
- Drive resolution of support cases timely