Senior Technical Product Manager

Introduction

Circulate all forms of value to unleash the potential in all people

"What can I do to help society thrive with the finite resources we have?" The Mercari marketplace app was born in 2013 out of this thought by our founder Shintaro Yamada as he traveled the world. We believe that by circulating all forms of value, not just physical things and money, we can create opportunities for anyone to realize their dreams and contribute to society and the people around them. Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential.For more information about Mercari Group’s mission, see Mercari's Culture Doc.

Equal Opportunity Hiring

Here at Mercari, we work to realize a world in which no one’s potential is limited by their background and everyone has the opportunity to freely create value. We also firmly believe that a mindset of Inclusion & Diversity is essential for us to achieve our mission.This, of course, extends to our hiring practices as well.

Mercari is committed to eliminating discrimination based on age, gender, sexual orientation, race, religion, physical disability, and other such factors so that anyone who shares our mission and values can join us, regardless of their background. For more details, please read our I&D Statement.

Requirements

Team’s Mission / Work Responsibilities

Team mission and expectations of the role

• The Product Team for Mercari Work has a mission to build a Marketplace to bridge the demand and supply for temporary /gig workers. Our team builds solutions to enable a seamless and joyful job  experience for workers around the world to find new opportunities. We help workers to find an opportunity they love regardless of the location, and we empower service providers to find workforce they need to grow and serve and their business needs. 

(Learn more about Mercari’s mission and values here.)

Specific work responsibilities include the following: 

• Leading the product lifecycle from ideation through technical development to launch, including defining product roadmap, setting milestones, driving deliverables, and considering stakeholder feedback
• Collaborating with different cross-functional teams to align product vision, ensuring the product meets both user needs and business goals
• Establishing, monitoring, and measuring product success using various key technical metrics and analytics
• Identifying, documenting, and communicating technical product requirements and specifications to the engineering department
• Responding promptly to any technical issues encountered after product launch and working towards their resolution
• Managing stakeholder communication effectively, keeping them updated about progress, seeking necessary approvals, and addressing queries in a timely and concise manner
• Ensuring the alignment of product developments with Mercari crossborder mission, goals, and objectives
• Prioritizing product feature backlog to ensure focus on delivering maximum business value is maintained
• Defininge and prioritizingprioritize product features based on business goals and customer needs, design APIs, dashboards, deliver PRD & API documentation.

Ensuring compliance with all legal, regulatory and organisational standards and requirements.

Unique and Bold Challenges

• Our team is currently looking for a product manager who has a passion to build global product for worldwide customers. In this role, it is critical to have a customer mindset in this role as you need to simplifying the oversea buyers and seller experience, and make the shopping experience fun. You will focus on enabling crossborder functions around item discovery, purchase including payment and shipping options. You will own the end to end new initiative planning from vision and strategy setting, business impact estimation to delivery. And you will also get opportunity to collaborate across business dev, business analytics, product, design and engineering to build solutions to expand Mercari crossborder business.
• During the product development, you will identify key risks, dependencies, and work with the requisite teams to put solutions in place that will achieve the product outcomes. You will also need to have analytical mindset to leverage data and insights from our customers and inventing new ideas to help business growth and delight customer experience.
  

Required Qualifications

• Shared belief in the mission and values of Mercari Group and its various companies
• 7 years+ technical product management experience
• 5 years+ experience working with complex system architecture/integration and api design
• A BS in Computer Science, Engineering, or equivalent
• Ability to propose, plan and execute product strategies 
• Strong communication and collaboration skills to drive cross-functional teams 
• Strong problem solving skills to identify risks/dependencies, prioritize problems effectively, propose&execute solution and adapting to changing priorities.
• Experienced in data-driven approach on decision-making
  

Preferred Qualifications

• Deep understanding and experienced in either Web platform, Mobile app platform or API product. 
• Experienced in multi-language/multi-region product for worldwide customers 
• Knowledge of C2C and/or B2C commerce systems
• Experience launching or growing a web/app service for new business 
• Experience in planning and management for middle or bigger projects　　
  

Screening Criteria

• Willing to "go bold" to achieve business and product goals. 
• Capable of thinking/moving of their own volition and willing to take initiative for the success of the team. 
• Possessing a strong sense of ownership in regards to their work and willing to give their absolute best for every project they’re involved in

See this page for more details.

Language Requirements

• English: Independent (CEFR - B2) required
• Japanese: Basic (CEFR - A2) optional , NOT MANDATORY 
  * For details about CEFR, see here

Related Articles

• Looking to Initiate a Game Change and Drive a Global Launch Unlike Anything Seen In the Past 10 Years—Meet Mercari’s Leaders, Vol. 6: Shunsuke Sako (Vice President of Cross Border)

Working Conditions

Employment Status: Full-time

Benefits

Office: Bangalore

• Hybrid workstyle
• We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week.
• To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase
• We will continue to review and update the policy to address future organizational needs

Work Hours

• Full flextime
  *Flexible to choose working hours other than team common meetings