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German Speaking Financial Customer Advisor - Remote Work from Anywhere in Greece

Remote: 
Full Remote
Contract: 
Freelance
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in German and English, Experience in customer support, preferably in finance, Strong communication and organizational skills, Detail-oriented with a customer-centric mindset, Ability to multitask and solve problems.

Key responsabilities:

  • Provide exceptional customer support in German
  • Troubleshoot and resolve client issues
  • Educate clients on financial products
  • Document interactions and maintain records
  • Work collaboratively to improve service quality
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a German Speaking Customer Support representative for brokers, offering the flexibility to work remotely from anywhere in Greece! This is an ideal role for those who wish to combine their passion for customer service with the convenience of working from home.

In this position, you will assist German-speaking clients, addressing queries related to brokerage services and financial products. Your ability to communicate effectively and your attention to detail will be key in providing exceptional support and helping clients navigate their financial journeys.

Join a dynamic team dedicated to excellence while enjoying the scenic beauty and cultural richness of Greece, all from the comfort of your chosen workspace!


Responsibilities
  • Provide exceptional customer support in German for inquiries related to brokerage services
  • Troubleshoot and resolve client issues efficiently and accurately
  • Educate clients on various financial products and services
  • Document customer interactions and maintain thorough records
  • Work collaboratively with the brokerage team to improve service quality
  • Stay informed on industry trends and developments to better assist clients

Requirements

  • Fluency in German and English, both written and spoken
  • Experience in customer support, particularly in the financial sector is a plus
  • Strong communication and organizational skills
  • Problem-solving capabilities and the ability to multitask
  • Detail-oriented with a customer-centric mindset
  • Able to work independently and manage time effectively
  • Willingness to embrace the remote work lifestyle anywhere in Greece
  • A proactive attitude with a commitment to service excellence

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Customer CentricityInvestment BankingLinguisticsCustomer Support

Other Skills

  • Detail Oriented
  • Problem Solving
  • Verbal Communication Skills
  • Multitasking
  • Time Management
  • Organizational Skills
Are you interested?

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