Job description

THE MAX Challenge is a premier fitness brand known for changing lives through our unique brand of fitness nutrition and motivation. We are seeking a highly motivated and experienced Operations Manager to join our team in our Montclair and Madison locations.

Do you have a passion for helping others live their best lives? Do you enjoy coaching, mentoring, and developing teams? Do you like being accountable for the big picture while at the same time focusing on all the small daily details?

If you’re thinking “YES!”, then this may JUST be the role for you!

Responsibilities:

Manage daily operations including staffing, scheduling, and customer service
Ensure that all members receive exceptional service and support throughout their fitness journey
Drive revenue growth through the implementation of effective sales and marketing strategies
Develop and maintain relationships with local businesses and organizations to promote THE MAX Challenge brand
Maintain a clean and safe facility at all times
Work closely with THE MAX Challenge corporate team to ensure compliance with brand standards and procedures
Develop and implement programs to improve member retention and satisfaction
Manage and track inventory, ordering, and budgeting
Create and maintain a positive and supportive team culture

Requirements:

Minimum of 2 years of hospitality experience.
Strong leadership and communication skills
Excellent customer service skills and ability to build relationships with members and staff
Strong understanding of fitness industry trends and best practices.
Experience with sales and marketing strategies to drive revenue growth
Ability to work flexible hours, including evenings, some weekends on call (work from home).
Strong organizational skills and time management.
Experience with inventory management, ordering, and budgeting
Passion for fitness and wellness and a commitment to helping members achieve their goals
Must have reliable vehicle to get to work daily.