Customer Support Executive (Finnish Speaking)

Campeón Gaming is an innovative i-gaming hub with a highly engaging and effective affiliate network. Since the beginning, we have focused on delivering the best i-gaming experience, building trustworthy partnerships, and providing an unrivalled iGaming solutions platform.

With a focus on delivering an exceptional iGaming experience, we provide the ultimate technology stack needed to build, deploy and manage the most engaging gaming experience within the iGaming industry.

We stay motivated through our people, who are the driving force behind our company's success. We always place people at the center of everything we do; and our awards as one of the Best Workplaces in Greece for 2021 & 2023, 2nd Best Workplace in Tech Hellas 2023, and certified Great Place to Work for 2021, 2022 and 2023, only comes as a confirmation of that.

Our diverse team consists of open-minded, passionate, and multi-skilled individuals with deep industry knowledge. We make a positive impact in our community, enforcing pillars of society that require our support because we are better together.

We are currently looking for a talented Customer Support Executive (Finnish Speaking) to provide enhanced customer services.

Responsibilities:

• Respond in a professional manner to various customers' queries (offers, payments, verification) via Live Chat and Emails.
• Deliver outstanding customer service while complying with company's policies and guidelines.
• Quick and efficient response to the customer via email.
• Internal communication with other departments, following pending issues related to customer's requests.
• Always be updated with company's products, promos, policies and changes as required.
• Update customers' database.
• Collaborating with team/shift leader & colleagues.

Requirements :

• Fluent in Finnish and English (written and verbal) is a must- have.
• Advanced communication skills
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions and respond as appropriate.
• Reading Comprehension: Understanding written sentences and paragraphs in work-related matters.
• Written Expression: The ability to communicate information and data in writing, so others will understand.
• Service Orientation: Actively looking for ways to help customers.
• Multitasking ability is required.
• Good computer skills & adept in MS office
• Ability to interact with colleagues
• Experience in customer support/helpdesk/customer service will be considered a plus.

We got you covered here:

• Competitive remuneration package & bonus scheme
• Unlimited access to LinkedIn Learning programs as well as funding to educational programs of your choice
• Paid educational leave
• 360 feedbacks for Constant personal and professional development
• Birthdays are always a day off!

Equality/Diversity/Inclusiveness

At Campeón Gaming we are proud to provide equal opportunities to everyone. We value our employees and we welcome everyone, no matter their ethnic, cultural, or religious background, or their beliefs, family status, and sexual orientation.

We support and encourage diversity, equal rights, and inclusiveness.

Our team consists of people from different ethnicities and cultures, and we believe that this was our competitive advantage, leading our company to rapid growth. Therefore, we are committed to fostering an inclusive and friendly environment, where everyone has an opportunity to grow and develop within the company.

Be part of our team!