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Implementation Consultant - French Speaking

unlimited holidays - extra holidays - extra parental leave
Remote: 
Hybrid
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Paris (FR)

Offer summary

Qualifications:

3-5 years experience in Professional Service, Fluency in French is mandatory, Strong customer-facing and presentation skills, Experience with web development frameworks preferred, BA or BS degree required.

Key responsabilities:

  • Manage onboarding and implementation for clients
  • Build relationships to understand client needs
  • Act as the main point of contact during service
  • Execute client success and implementation plans
  • Spearhead internal cross-functional improvement projects
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monday.com Large https://www.monday.com/
1001 - 5000 Employees
See more monday.com offers

Job description

Description

Our Services organization is growing and we are looking for an Implementation Consultant to join our growing Services team, in Paris. As an implementation consultant, you’ll work closely with our enterprise and strategic customers to implement monday.com to help their business needs and challenges.


About The Role

  • Take ownership of new accounts and manage their onboarding and implementation for our french customers/french market
  • Build strong relationships with our clients to understand their needs and ensure their success with monday.com
  • Act as a project manager to ensure timelines are met
  • Serve as the main point of contact throughout the service period and act as the liaison between clients and the rest of the monday.com team
  • Have the flexibility to execute different types of service offerings depending on which package the client has (PS, Onboarding, Managed Services)
  • Work with customers to build their most time-sensitive workflows into monday.com and ensure there is a clear end-user training plan for those workflows.
  • Build, own, and execute client success and implementation plans
  • Navigate client organizations to uncover additional product applications & opportunities for partnership
  • Spearhead internal cross-functional improvement projects

Requirements

  • 3-5 years experience in a Professional Service / Implementation / Customer Success positions
  • FRENCH Fluency SPEAKING IS A MUST
  • Strong customer-facing and presentation skills with the ability to establish trust and credibility
  • Ability to work in a high volume environment
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy
  • BA or BS degree
  • Experience working with Web development frameworks, Javascript, HTML, CSS, and REST API - GraphQL is an advantage

Social Title

Implementation Consultant- French Speaker


Social Description

Our team is growing and we are looking for an Implementation Consultant to join our Implementation team . You'll work closely with customers to implement monday.com to help their business needs and challenges.


Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
EnglishFrench
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Time Management
  • Relationship Building

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