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Payer Tracking Specialist

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

2-4 years related work experience, Proficiency in Microsoft Office, Knowledge of Medicaid billing, Experience with Skilled Nursing Facilities .

Key responsabilities:

Responding to client inquiries timely
Addressing and resolving client complaints
Maintaining detailed records of accounts
Collaborating with internal teams for improvements
Supporting proactive client reporting

WellSky Large https://wellsky.com/

1001 - 5000 Employees

See more WellSky offers

Job description

Corridor, powered by WellSky, is a market leading provider of revenue cycle management (RCM) solutions to Skilled Nursing Facilities (SNFs). We have a holistic approach to accounts receivable that encompasses every aspect of A/R management, from the point of admission to collections.

We are currently seeking a Payer Tracking Coordinator to join our team! The ideal candidate for this role has excellent communication and interpersonal skills, proven analytical and problem-solving ability, experience with Microsoft Office and the ability to learn and use project management tools, can maintain attention to detail under varying scenarios, and is skilled at time management and meeting deadlines.

A day in the life!

You will be responsible for the following:

Providing timely and accurate responses to client inquiries via email, phone and other communication channels
Addressing client concerns and complaints promptly, striving for resolution as quickly as possible
Escalating complex issues to management as needed
Maintaining detailed records of client accounts
Attending, presenting, and coordinating client aging reviews
Collaborating with other internal teams to address client needs and improve processes
Supporting a protocol of proactive client reporting

Do you have what it takes?

Required Qualifications:

2-4 years related work experience

Do you stand above the rest?

Preferred Qualifications:

Vast knowledge of Medicaid and/or the billing of Medicaid, including the ability to assist residents and/or families in the Medicaid application process
Prior experience with Skilled Nursing Facilities (SNF) billing

#LI-KL2

#LI-Remote

Additional job expectations applicable to this position include:

Willingness to work additional or irregular hours as needed
Working in accordance with corporate and organizational security policies and procedures
Performing other responsibilities as assigned

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: